The room was clean and spacious. Breakfast was basic but good. The restaurant staff was fantastic! very attentive and friendly. The food was great too. The 2 reception ladies were lovely, very welcoming, and friendly. The only reason for 4 stars is the property doesn't have AC in the rooms, and it can get very hot. Unfortunately garden view rooms were not available, and I had to book 'city view' (basically street view); it was very loud in the early hours, I couldn't keep windows open, and this is when AC would be useful. With closed windows, you can have a good sleep, and you don't hear the noise from the street, but it gets very hot when the outside temperature is high. All in all, it's a lovely place to stay.

Clean room

Clean room/nice facilities

Great spacious room for a family with two kids. Check-in and out was super easy and smooth. Shops/ bakers etc in walking distance. Really enjoyed our stay.

We had a wonderful stay here.

Friendly and courteous staff!!

Very convenient location with a number of bars and restaurants within easy walking distance. Plenty of parking, big, spacious room and good wifi signal.

Didn't want to stay IN Hamburg but close enough for day trips. We chose Ahrensburg & Hotel am Schloss. Could not transport all luggage on a trolley from garage to room, making much more work. Room furnishings seemed dated. .

The hotel is in a really good location. The Riva resturant in the hotel staff are excellent. The 2 single beds pushed into one double & the incredibly poor wifi are the only let downs for this hotel.

Really a good choice, but not if you are going only to Hamburg (it stays about 20min away by train). It is located in a charming small town. The hotel has a new interior, a nice outdoor area (with bar service) if you are a smoker. Rooms are small what is not unusual in Europe, but the bathroom is OK. Food is good for a reasonable price. The staff is nice and helpful. It offers free Internet and full breakfast. I will go back if in the region.

Overall nice hotel and staff, but do not expect any help with the illogical and extremly confusing system for charging electrical cars. No info , no QR-code on the charging devices, upon googling the company name you get info on how to buy a home charger..upon asking the staff of the hotel that is listed as “has charging for el-car” you get nothing. Very nice breakfast, with a large variety of cheeses and local specialties.

Dyr frukost sett till utbudet. Själva hotellet behöver en uppdatering/renovering. Det var slitet och air conditioner saknades. Rummet var extremt varmt trots att vi vädrat innan vi skulle sova och tagit ur täckena och sov med endast lakan. Uppgifterna om parkering stämde inte helt. Var trångt och svårt att förstå vart det gick att parkera. Läget var centralt och nära till mycket.

Bra hotell för övernattning på väg genom Tyskland, nära motorvägen

Gode faciliteter på værelset.

Hunden fik velkomst pakke

Fantastisk middagsrestaurang. Bra frukost och fina rum. Rekommenderas varmt.

Kind staff, clean room, very central to everything in the city

Sehr nett

Værelset og restauranten

Sehr schönes Zimmer, gut ausgestattet und mit durchdachten Details. Sehr freundliches Personal. Beispielhaft unkomplizierter Checkin und Checkout.