Staff very friendly. Location ideal for Eye Hospital and trams to centre. No problem parking with direct access to hotel. Rooms large and clean. Expensive breakfast especially as there was no scrambled eggs for breakfast both times we stayed there. If there again will not have breakfast in the hotel but in one of the many cafes close by.

Friendly, helpful and welcoming staff. Easy parking in underground area with lift to hotel reception. Bedroom good size for one night stay.

Staff welcoming and helpful. Room clean and functional. Carparking on site. Breakfast well organised and good value.

Excellent room and WiFi service was good. We didn’t have breakfast.

Very clean room, quiet, not far from St-Pierre bridge bringing you to the left shore and to many restaurants and other places

Shops nearby

The hotel has a nice quiet location. Staff were very helpful

Pleasant base, good position in quiet area. Good quality breakfast. Nice shower.

Advertised as with air con but the air con wasn’t on in the entire property and it was incredibly warm and uncomfortable and I barely slept the whole time. Tried to speak to staff but no one was interested in listening. Requested a refund and email been ignored.

Nice stay in Bordeaux, close to the center. In order to walk to the center, you cross a beautiful bridge (only for public transport, bikes and pedestrians). Also you can take a ferry in order to cross the river. Comfortable room with a big bed. Nice shower with good space. Very friendly staff. Petfriendly hotel! Parking is a bit dirty since during the day it is shared with a Carrefour shop and a Basic Fit gym. But during the night this parking is locked with a gate. Also, the parking is monitored through CCTV (hotel reception has live feed). This parking is better secured than others in the area where they are having lots of problems with breaking into cars and vandalism. For us this was a huge plus since we were travelling with a car loaded with luggage.

Hotel was just as we needed. Easy to get to from the airport and a short walk into the main attraction areas.

Friendly

Clean, quiet, easy access. Super friendly and helpful staff. We were asked at check in if we wanted our room cleaned daily. We said yes. However, we wouldn’t need our towels changed daily. We would put our placard out indicating when we needed the room cleaned. This translated to our room being tagged as not needing cleaning throughout our stay. When we requested cleaning we were told they couldn’t because of this clerical error. They did empty the trash twice and gave us new towels - which was unnecessary. But never cleaned or ran the vacuum…

I had a wonderful stay here, it was a little bit out of the town, but after my first night that became a positive. The staff here are lovely, helpful, polite and could accommodate for my poor French. I even decided to stay for an extra night while I was on my way home. I am planning to stay here again sometime soon. In short, I loved it.

Clean and friendly staff

All the staff were very friendly and helpful, which created a very good atmosphere in the hotel.

Very helpful staff

The staff was very nice and helpful! Breakfast was plentiful and with a lots variety! Overall a great stay!

Customer service at the hotel, specifically at the lobby counter , was excellent! All, were Very nice and professional! Claudia and Irene were superb! However, the room and bathroom were the smallest we've been in European hotels! Very small bathroom as well! Thankfully there was AC and daily room housekeeping. Food service at any time is a wonderful perk, and the staff is excellent, , even though waitressing isn't their job. The lobby and eating area are very nice and comfortable! Thank you! We enjoyed our stay.

Very good location, easy access to public transport, and supermarket is very near by