we did not care for going through two doors upstairs to our room did not care for paying for parking so much ,had to ask for towels , for a 4 day stay one big towel and one small? the desk people was not friendly however the breakfast staff friendly and the food was excellent we are from the united states and decided to stay 5 days with Family in another Hotel

Excellent service and rooms

Towels, food, atmosphere, room comfort and space

Good breakfast, get used to stairs as the lift takes forever, if you want to turn on the aircon, just go to reception as they keep the remotes there! Perhaps move them to another building to make them less convenient? Book to get your room cleaned a week in advance as who would think that room service would do this without an advance request? A hotel seemingly designed to save money for the owners and inconvenience guests.

This is a wonderful hotel. But consider options of you’re looking for a vibrant location and entertainment offer as this is my only limitation of the hotel.

Excellent location and the services are always good.

Clean, convenient, outstanding breakfast. Nice sized rooms with windows that open and nice views

Excellent customer service from all of the staff. They were terrific.

Staff very helpful lots of parking rooms nice and big only let down was on fridge which you get tea and coffee and water which that the reason for the fridge to keep thinks cool .great pool to chill in also and chill area to

The front desk Cleark was kind and helpful

Great hotel, great location, great breakfast, very clean and pleasant rooms

Very clean and comfortable room - we'd definitely stay here again next time we visit Giessen. The breakfast buffet was amazing!

Very good, was expecting less as I haven’t seen BW hotels this nice. Very nice staff and facilities were great.

Staff is so friendly and helpful. Breakfast buffet was well stocked and the restaurant is also excellent. Plenty of parking, even in town. Highly recommend!

It was my favorite hotel for my trip to Germany! The staff was lovely and helpful. Parking was excellent. Super comfortable and slept amazing. We had breakfast and dinner in the restaurant and it was delicious.

Good location with a short walk into the city centre Generally a decent hotel, good breakfast, good size rooms and friendly staff. Rooms a little dated decor but nice enough.

Great place, amazing breakfast

Nice room big parking lots

Good breakfast buffet and free parking outside the hotel

Love it!