True castle atmosphere. There was a college prom going on the night we arrived which added to the fun. We enjoyed a meal in the dinning room. Excellent food and service. Room was a little stuffy but we were able to open a window. Would definitely stay again.

Would recommend everything was fantastic

Breakfasts were great plenty of staff and no waiting Food and bar very expensive however. Great looking rooms but only a small selection of small drawers for clothing Good location for main route accessibility Some ants on dressing table when we retuned to room on several occasions Unlikely to stay here again

For a four star hotel this establishment left much to be desired. The room was very tired and in desperate need of some TLC. The breakfast was ok but I advise against eating your evening meal in the hotel; overpriced and of very poor quality. The foyer area to our suite was full of leaves that had blown in and was NEVER swept clean throughout our stay.

The hotel is a delightful experience. It is in a quiet location overlooking Chester-le-Street, but within walking distance of the town and Riverside Park. The room was comfortable and clean. The decor is in keeping with the theme of the castle, and well maintained. Reception, bar and restaurant staff are very friendly and helpful. Breakfast choices are extensive and the restaurant caters for vegan and GF diners. Lumley Castle is my first choice for staying in the Newcastle area; it never disappoints.

Lovely relaxed quiet atmosphere Very helpful and friendly staff

Put in a room over a party where we couldn’t sleep. Then moved to a room with a bathroom that didn’t work.

The hotel is well positioned and presented, occupying a strategic location overlooking the town. The room occupied was on par for the standard of the hotel, albeit the slope of the floor in the shower made you feel as though you might tumble out of the shower. The restaurant felt somewhat cramped with tables sited at both ground level and on raised platforms, which gave the impression of either looking down on other diners or being watched. The staff were polite and professional with the food offering good.

Fabulous!

Beautiful place to stay, comfortable, clean quiet and lovely gardens, castle itself is stunning visually, but seemed a little tired in places, corridors and entrances understand lots of footfall but perhaps a fresh scrub and some paint touch up. We had high tea and Prosecco and decided to stay overnight, as it was my birthday.still a very lovely place to stay.

Set in a quiet location Old castle which still has original features

A great place to stay.

Lumley Castle is steeped in history. The layout of the communal rooms is a little random and not brilliantly signposted. Staff are all very helpful. Restaurant was good quality. Breakfast good. The rooms lack a few amenities like usb or even plugs by the bed. Soap and shampoo is all that is provided in the bathrooms, which is unusual for a more luxury branded hotel. All small things but would make a difference. but overall it was a very pleasant stay.

Had a lovely overnight stay for my special birthday. Beautiful afternoon tea with helpful staff. Room was oldie and so comfortable - had a lovely nights' sleep and was woken up by the dawn chorus. Gorgeous! Definitely 10/10

Room was amazing, food was 10/10.

Warm welcome and very friendly staff. Great food, comfortable clean room. Much more interesting than a modern block. I would book again when staying in the area

Had a lovely stay at Lumley Castle, our room was in the courtyard and had a lovely comfy bed. Delicious breakfast and very good value for money.

Room was ok Stairs case to room was a tight spiral staircase Food was great Noise from wedding part till gone 01:30 Appreciate they was celebrating but others was also staying there also Contacted reception told them sink was cracked and when used water leaked on the floor when my wife told them this was told yes that’s been reported before. Nice Quirky castle just a let down on stay due to state of bathroom needs a good clean and new toilet seat and new sink

Comfortable stay in a nice location

My only complaint is we didn’t stay more than one night. Brilliant staff. Accommodation perfect. Food fabulous. Also, the bar area was wonderful. Best glass of SV I’ve ever had in a hotel. Bliss!