lovely position and very helpful staff my wife unfortunately kept hitting her head when in the bathroom due to the geography of the room clean and well serviced

This is an old, quaint place to stay in Richmond. I go to Richmond often for the scenery, food and Ted Lasso sites. Yes, they’re all real! Google them to visit and stop in for souvenirs at the Ted Lasso gift shop just across from his fictional apartment. The hotel is historic, comfy and amazing! Super nice staff, beautiful architecture and right next to the river! The staff are great people. This place is a gem. Also, if you love Fish and Chips, the best I’ve EVER had (and I’ve had loads) is just down the street from the hotel called Pier 1. If you go there save room for Sticky Toffee Pudding omg!!!!

Amazing location, beautiful boutique hotel right on the Thames.

Parking rough. 15 spots only.

Great location, great staff! Right off of the river with great views down the Thames. The staff (James!) were super helpful. Only downside was that noise travelled through the hotel very easily. I woke up and thought housekeeping were in our room, only to discover they were actually in the room next door:

The room was beautiful. The location is fantastic! Breakfast was delicious, and the staff were very helpful and friendly. What a wonderful stay we had!

A quaint little hotel with lots of character. Was a beautiful spot along the River Thames. The staff were excellent and it was walkable to almost everywhere.

Perfect location, lovely hotel and staff, can't fault it!

If you are considering booking a room, meal or treatment just do it!!! You will not be didappointed. Beautiful hotel, gorgeous rooms, stunning views, wonderful hospitality, amazing food and the best facial I've ever had - thank you Becky! I can't wait for my next stay 😊

Wonderful location, amazing room and such a comfortable bed, great food and drinks, and, most of all, unbelievable service from everyone that worked there. We were made to feel incredibly special and looked after, and it really made our stay.

Lovely hotel, with a warm welcome, lovely rooms (cosy), fab breakfast and drink options

Great stay, kind staff, very understanding.

The property is cozy and well appointed. The staff were beyond delightful. It was a joy staying there. Beds were super comfortable and room nicely appointed. I would return to this same property on our next visit to Richmond.

Lovely hotel and brilliant staff very attentive

Great place on the River in Richmond... easy ealk to town and great service

Beautiful outlook & setting, comfortable bed, although a limited menu everything was excellent..

Everything was excellent.

Great service

Excellent hotel in a great location.

Great location overlooking water… rooms are nice and comfortable although some updating could be in order soon. Bar is great and staff very accommodating.