Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this.

Absolutely no complaints everything on hand that was needed for the weekend Had a great sleep ( which never happens) in a hotel So quiet !

All good! Will definitely stay there again!

Ideal room comfortable night sleep, staff supper friendly and helpful.

A very spacious room with comfortable beds. Perfect for our stop over in the area. Clean, polite helpful staff. Would definitely be happy to stay here again

The staff in the reception/restaurant were amazing. Kathryn kept everyone well served this morning.

Has air con, clean rooms but doors slam shut and loud at night, staff friendly and helpful offer food and free parking

Hotel very clean, room great value

Located in Durham Services but very quiet with triple glazing. Very economical but nice clean room, good shower and very comfortable bed. Recently refurbished. Very helpful staff.

The duty manager that was there upon arrival was really helpful. He sorted our carpark booking and also made us aware of the local restaurants for our evening meal. After going for something to eat, returning I found the bathroom tap to be loose, so reported it to him and he said he would get o=it sorted next morning, which was ok with us as the tap was of no issue to us. THe room was spotless, and the facilities were of good quality. THe bed was so comfortable. Aircon was a bonus as it was really hot. We didnt stay for breakfast as I was due for skydiving on saturday 23rd May so didnt want to eat too much. Check out was an easy process too

First time staying here, pleasantly surprised, very friendly staff, lovely room. I would highly recommend this hotel.

Staff are very friendly and helpful. Whole place is well looked after and clean. Very quite and warm at night

Great little hotel. Liked free parking, clean and working aircon.

Happy staff, even at 2 in the morning! Room and bathroom was spotless.

I upgraded to larger room, it was clean, very comfortable, bathroom clean & functional. Unfortunately my 'upgrade' was a room right next to main corridor door on ground floor, to say it was noisy is an understatement. The biggest issue was not the hotels fault, as the people in the room above were so loud, it sounded like there was a party going on & constantly banging on their floor. The lovely receptionist did kindly go & ask them to stop when I complained at around 9.45pm, which they did, for 10mins then started again until after 11pm. Definitely not what I paid extra for. Not on my list of hotels/motels to ever use again

Great hotel for the money. Room was better than a lot of Premier Inns these days. Very helpful staff. Would stay again.

very good sleep and stay

Room was very clean and modern, bed was a super king and mattress was comfortable. No road noise whatsoever from A1. Reception and corridors all very modern. Car charging is available on site

Very clean and smelled good

As described. Good value for money.