Great complimentary pack, very useful for late arrival as not accessible to shops. Needs slight modernisation retaining the heritage ie bedding linen and fittings.
tracee
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The hotel across the road had loud music blasting and we asked to be move. Reception were very happy to move us away from the loud music. The room was a dream to stay in. Will stay again while in Rockhampton. Highly recommended as you wont be disappointed.
Tyson
with Partner
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room theme was nice which is why we booked to stay the night.
When we went to check-in at 2pm, no one was even at reception as the staff were all having a smoke break. We were told to come back in at least half an hour as the room had not been cleaned yet. Very poor for a hotel business for this to occur.
The stay itself was quite horrendous and we regret staying here as well as we couldn't get to sleep until almost midnight as the adjacent pub had extremely loud music playing. To add to this there is a rail line right next to this hotel and we kept getting woken up by a very loud train horn and train commotion.
Had we known these facts prior we would not have booked this place, and it is very unlikely we will ever stay here again.
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Sam
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
No complaints
Riccardo
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Aircon didn't work so we had a terrible night sleep as there was no fan and being on the bottom floor we didn't want to try to open a window 😞 sadly it made the stay unpleasant we were in pools of sweat .worst sleep ever
Kathy
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Really comfortable bed. Floors slope in all directions due to age of the building.
The bar fridge is stocked with items for sale, making it difficult to put your own goods in it. It could also do with being made level by use of a false floor.
Lighting in the room is dull, could do with bedside tables and lamps.
Brenton
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Nice,clean,comfortable bed, Complimentary water and biscuit.
Highly recommend to stay.
Sally
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This Hotel does not take Women's Safety seriously. I had to leave the property and stay in another hotel due to safety concerns. The Hotel would not refund my stay. Very disappointing and concerning.
Paul
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Trains were loud but great value for money
David
Friends and family Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Arrived after 2pm on a Sunday and check in was closed. Lock box available but didn’t have a code and no Aus phone so couldn’t call. Nice stranger staying there let me use his phone and got code that way. Room was very quirky and quite clean. Big room with old furniture and some dust which could easily have been removed. Bed very comfortable and shower had plenty of hot water and pressure
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Nigel
with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Friendly staff, very big rooms
Selena
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everything was more than we expected, plenty of parking off the street, aircon worked efficiently, water pressure great, bath towels were soft.
Alison
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
What a beautifully restored and loved building! It felt like I had taken a step back in time and I loved every minute
Michael
Business
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Trains going past can be annoying at the early hours
Nigel
with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This is a heritage property with vey large high ceiling rooms.
We had a king size 4 poster bed and spar in our room.
We enjoyed having the extra space.
The staff were friendly.
Stephen
with Partner
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Musky. Unable to stay.
Margaret
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Absolutely beautiful as always great service
Linda
with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Beautifully maintained 1800's building with a lovely room. Totally enjoyed our stay!