Convenient location, great amenities and relaxing spa!! Very happy!!

We are a family if three from Canada. Everything about our stay was excellent—except for housekeeping. Location – 5* Outstanding location. Bus 3C stops right across the hotel and connects to all major attractions, including the Grand Bazaar, Green Mosque, and Teleferik. Bus 96 goes directly to the bus terminal, and Bus 1C reaches Inkaya Tree in just four minutes. Facilities – 5* The hotel is beautiful and modern; if I’m not mistaken, it was built in 2017. Breakfast – 5* Exceptional quality, delicious food, and an impressive variety. One of the best breakfasts I’ve had. Spa – 5* Excellent spa and highly recommended. I had a massage with therapist Kadek—one of the best massages I’ve ever experienced. The only downside is that half of the thermal bath area is closed on weekdays, limiting access to the quiet section. Housekeeping – 1* This was the only major issue. The room was clean on arrival, but service declined afterward. After we spilled coffee on the floor, housekeeping made the bed without changing the sheets, rearranged my personal items, removed two pairs of slippers and two robes, and returned only one pair of slippers and one robe. The floor was not mopped, and coffee/tea supplies were not replenished. The same occurred the following day, and I had to request supplies at reception. For the rest of our stay, we used the “Do Not Disturb” sign to avoid further inconvenience.

BEST HOTEL AND HOTEL STAFF EVER!

Excellent, nice location very friendly and helpful staff, facilities and room was great. We really enjoyed and recommend to everyone.

The staff were fabulous the hotel was clean and comfortable the spa was beautifully maintained i was so pleased i found this hotel and am looking forward to returnung.

Lovely hotel with the best food in my opinion.

Very good hotel very clean and very good staff thanx for ( Nagihan ) hanim from reseption

We have been staying at Marigold Hotel for many years in the winter. The Thermal pools and Sauna area are a joy for us after cold days on the slopes of Uludag snow mountain. Their breakfast is fantastic and we have enjoyed all these amenities. Excellent value for money with wonderful service and Thermal poolss. We love it and will be back.

Staff on reception should know English better

Beautiful clean hotel with fantastic friendly and helpful staff. Definitely would stay again.

It was one of the best stay we had anywhere in the world. The staff was extremely courteous, friendly and helpful. SPA is the best experience. Hotel takes care of you from the point you park your car in front of hotel till you leave.

I like the cleanness, i like the spa Area close to shopping area. I didn't like that the staff don't speak minimum English and they got frustrated when not understanding. I didn't like the staff of spa overlooking guest all the time and being strict on every rule specially with kids.

Wonderful service by the staff!

This is perhaps the nicest hotel that i have ever stayed at in all my travels. The staff are first rate friendly and helpful. The hotel is emaculate and the facilities like the thermal pool and spa are just so relaxing you could not wish for a better experience. If you chose to stay at this hotel you cannot go wrong, you made an excellent choice.

The Spa was very nice the reception staff were very friendly specially Mr Rohan and very helpful breakfast was average needs improvement not a lot of varieties Parking space limited and the bath Robes were old otherwise everything else was nice

Nice atmosphere

Everything is great, the only 2 things which I did not like are that , the location is far from tourism attractions and shopping malls, and the A/C system of the rooms was smelly. All other things such as staff, cleanness, breakfast, facilities are perfect and satisfy me. Thanks for every thing

The staff was very welcoming, and helpful. We were celebrating our 25th wedding anniversary. Theirs thermal water & Spa facilities are very good. We have a nice dinner at their top floor restaurant. It had a very good city view , and a fresh air with windows open was fantastic. Overall, we were very satisfied.

The staff were well trained and helpful

Service was very good for most of our stay. On the last day, we had less pleasant experience with the receptionist.She was a little rude and didn't listen to us about a previous arragement with the manager of the hotel but instead focussed on getting us out, and making us feel unwelcome. The rest of the staff were very helpful and polite.