Cascade Wellness Resort Lagos Algarve by Domes

Explore Cascade Wellness Resort Lagos Algarve by Domes
9.2
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

10.0

Service and Facilites

9.2

Traveler Reviews Cascade Wellness Resort Lagos Algarve by Domes

Number of reviews per page
20
40
Top reviews
Casey
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was nice overall, however, we had 2 massages and one person was obviously very new. Our "pool view" room looked mostly at the construction site next door and trees, and the rooms were very warm the last 2 nights. No one slept it was so warm in the rooms. The AC wasn't working properly. The property is very nice, but the room we ended up with isn't one I would stay in again.
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Poya
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location? Nice pools, spacious rooms. Not quite top marks though as facilities starting to look a bit tired / worn out. Needs a refurb to be truly 5 star.
Megan
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

While we enjoyed our stay, this resort is tired and dated. I expected a luxurious resort and did not find that. It just feels old and in need of renovations and improvements. We were very disappointed with the accommodations. The first room we had didn't look anything like the photos so they kindly moved us to a larger villa, but that was of equal vintage and while larger, was further away and isolated. The staff however was very kind and helpful.
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Maria
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There were ants everywhere in the apartment, a lot of broken things at the spa. We kind of wish we stayed closer to the cute town of Lagos. Ultimately didn’t really use spa much anyway.
Martyn
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful location, great for running hiking or just walking the shore line. Lovely staff. The main pool is very nice, although a little cold in early June. The spa pool is heated and sheltered from wind. The is gym is across the road from the main hotel and comes with a decent selection of weights and machines. Spa is really nice for massages and has a good sized sauna. We had a room with “no view” which looked out over the spa pool and sea.
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Kimberly
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was very kind all around. We had some issues with our room and they did their best to make it better which we all appreciated. To Sara, Roel, Lara, Ana and Daniel, thank you!
Shoula
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very clean Big room Balcony Great pool Beautiful view
sherhan
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was not maintained very well. We had a 2 bedroom villa that was very spacious. however, the bathroom tiles were cracked, both showers kept overflowing, poor amenities
Adrian
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

xx
Andrea
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The restaurant was pricey as compared to other restaurants in the vicinity with slim choices in the evenings.
Prince
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful property and amazing breakfast selection but service was poor. Housekeeping might have just as well not done anything - minimal bed makin, did not even empty or clean used glasses/cups. Steam room did not work and staff said it had not worked in a "long time". AC in our room kept getting turned off in the sweltering heat - maintenance overnight was not helpful until next morning.
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Brandon
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Incredible experience, especially with children. Stunning property, delicious food, and very kind staff. 10/10 - would go back
Earl
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The property is in a fantastic location for exploring Lagos and the Algarve. The property need some refreshing. Staff 5 star. Roel, a senior customer relations Person, is exceptional. He dealt with all small issues and more than solved the problems. I highly recommend him to his superiors.
CHI MING
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The birthday gift was a great surprise
Douglas
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was wonderful rooms were comfortable and clean. Would stay again!
Vincent
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great breakfast
sebastien
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good
Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We rented a poolside view apartment for 5 nights, as did two other groups we were traveling with. Pros: pool areas are good, excellent for toddlers, large resort, covering large area, lots of free parking, access to cliffside trails was nice w/ good views, staff all friendly and competent, resort restaurants served tasty food. Cons: there appeared to be very little investment into the maintenance of the facilities. I mean everything...exteriors and interiors. For example, in our room the cold water valve under the sink was turned off because the faucet leaked badly when it was turned on. The refrigerator and freezer doors didn't shut and seal regularly because the cabinets and cabinet doors were all askew. All the wicker patio furniture was frayed and in rough shape. The one couch in the living room was missing all the backrest cushions. The latch/lock for the property gate to the trails was broken off, looked like it had been that way for a long time. The spa area was underwhelming. I definitely wouldn't call it a luxury resort and wouldn't feel it was worth the money if I'd paid more than a couple hundred dollars a night.
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Cameron
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely resort. Room was large and quiet. Excellent blackout curtains. Great water pressure and temperature. Breakfast was SO GOOD. No complaints. Loved the access to the trails along the water through the back of the property. Would definitely stay again.
Helen
icon-with Children
with Children
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Cascade Wellness Resort was a major disappointment and nowhere near what I would consider a true high-end resort experience. The property feels outdated and overpriced. Once there, you are essentially trapped paying extremely high prices for brunch and dinner, yet the food quality and portions were surprisingly low-end and underwhelming. The service only added to the frustration. Staff were generally did little improve the experience perhaps since you are forced to pay the gratuity despite the actual service provided. Even basic expectations were missed — including the lack of accessible coffee options, which is hard to believe for a resort positioning itself as luxury. Overall, the value simply does not match the pricing or branding. There is no way this should be considered a luxury resort experience.
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