Very basic . Although I was very appreciative as it was last minute emergency overnight stay . We had 2 single beds, they were on wheels so kept moving about , the charging points charged very slow, the place to park was very narrow ( down a narrow alley way) we arrived late so a bit more lighting may of been helpful. Due to road works further up main road I had to ask about the cameras and signs as I was not sure if I should be this further up. The shower was the most confusing although powerful kept coming out cold took a while for warm water and to work out how the dial works. I tried to pre order breakfast but was told i could not cater as we wanted it ready before 7which was a shame. Anyway had some sleep the bed was very hard took me some time to get to sleep.

Offered a room upgrade but heating was not working so we were moved into a smaller room it was very noisy and opposite the kitchens, corridor guests and upstairs were very loud the room was comfortable though. A loud compressor was coming on and off early hours of the morning. Breakfast was good English BF and the staff were exemplary so polite and couldn't do enough for you so this made up for the room location, we still made the most of it, lots of local amenities available and loads of free parking a bonus nice place would recommend we were just unlucky with room No. 7

Stayed at the Gidea Park Hotel for a family party close by. Rooms were clean and tidy, and bed was very comfy. We had a superior double room. Bathroom was fully modern, a world away from the dated main room, but well maintained. My only disappointment was breakfast. Full english for £12 was advertised, though what came was half english at best. 1 sausage, 2 rather small, overcooked bits of bacon, 1 egg, 1 plum tomato, and some beans. Toast was stone cold other than the extra toast they bought us. Overall, a very comfy nights sleep, but a lackluster start to the day!

AVOID AT ALL COSTS – misleading, overcharged, and zero customer care I had a terrible experience with this hotel. I booked directly through their website for a single bedroom at £54. I even confirmed this with the receptionist over the phone, who assured me I could pay on arrival at the standard rate. However, when I checked in, I was made to pay before even seeing the room, and was charged £68.08 – over £14 more. When I questioned it, I was given conflicting excuses, including being told it was because I stayed in a double room (which is simply untrue – I stayed in a single, exactly as booked). Despite pointing this out, they refused to refund the overcharge and showed no apology or empathy whatsoever. To make matters worse, the receptionist Svetla was extremely rude on the phone. Instead of listening to my concerns, she dismissed me and even said, “She talk too much.” Completely unprofessional and insulting. This feels like nothing more than a money-making scheme. The lack of honesty, accountability, and basic customer service is shocking. There was no concern for customer satisfaction at all – just deflection, rudeness, and refusal to take responsibility for their own staff’s error. I would strongly recommend avoiding this place. You’re better off with Premier Inn or Travelodge, where at least you get transparency, fair pricing, and respect as a customer!

Took a chance which was well founded. Took a small single room for Saturday night. Had every thing you could want. 2 pillows, fan, bed, dressing table and wardrobe. Bathroom had bath and hand shower. Water hot and everything worked. All white decor, clean and tidy. Quiet room at the back of the hotel. Dinning room/bar is plain but breakfast good overlooking the street and service attentive. Loads of car parking. Very pleased.