In Santiago for a month, Time Stay assigned me to a lovely one bedroom apartment with daily maid service, free breakfast at an excellent restaurant. ALL of the staff I encountered were friendly and knowledgeable, answering my questions and offering sound recommendations.

Good location but the third bed (second bedroom - closet) was not air conditioned…. Average facility

Safe and great breakfast at their new hotel around the corner from apartment building.

Great stay with safe and beautiful area. The buffet breakfast was awesome too.

The staff is very friendly and helpful. We traveled with two other couples. The rooms look nothing like the pictures. Our room (201) needed serious updating and fixing. The toilet ran all the time and could not be stopped. We barely had enough hot water for one quick shower let alone two. The couch was horrible there was no cushion you had to have help getting out of it. The balcony was nice but no furniture out there so it did no good. The hotel said they had laundry facilities (which is why we choose it - they did not). Our friend's rooms did not have these issues and one even had a washer in it so we all used that one. The bed was comfortable.

Good value for the price we paid. Location in good neighborhood.

Love this hotel chain. We have stayed at a few of their different hotels in this area. It’s centrally locates, very clean, quiet neighborhood, and an awesome staff.

Very comfortable and clean. Good locality.

I would not recommend making a reservation. I made a reservation for a small apartment with a kitchenette. We were moved to a different building and it was strictly a room - no kitchenette. No one asked me if I wanted to be moved or explained why. We were there to visit family in a difficult time and I did not need to expend energy on the hotel. But I would not go back - we did not get what we made a reservation for and that's unacceptable!

Localização excelente, café da manhã maravilhoso só tive uma grande dificuldade para controlar o chuveiro .

Stort rum! Och rent.

Ótimo custo benefício. Sempre voltamos quando estamos em Santiago.

O check in é em outro hotel próximo, e esta informação deveria ser direta no check in, e só estava escrita em mais informações. Não há na portaria do prédio o nome do Apart Hotel.O café da manhã era excelente, porém também um outro hotel próxima.

Otimo custo beneficio! Boa localização, cafe da manha muito bom, estacionamento grátis e staff amigável

Desayuno muy bueno, excelente atencion. Limpieza impecable

Se realizó la limpieza a diario, muy buena. Sólo que el agua caliente no estaba disponible siempre.

Es horrible no poder comunicarse con Uds antes de llegar a la propiedad

Muy buenos los departamentos limpios y la atención perfecrs

Excelente atención del personal, muy buena ubicación. El Apart tiene todo lo necesario para una estadía . Es Cómodo y bastante silencioso. Buena relación precio calidad. Debe mejorar el wifi.

Está muy bien para una estancia de llegada y salida muy bien