The rooms were clean and well stocked. The airconditioning was perfect after a hot day exploring, and the staff were incredible.
susannah
with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Ok and functional hotel with a/c. Pretty standard breakfast. The shower temperature was erratic (warm to freezing and back again) and the bath seal was peeling away and a bit grubby. However, helpful desk staff and hotel good position with easy access to historic centre.
Richard
Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hotel location central to all sites.Staff friendly and attentive
Martin
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent location, within walking distance to everything, the rooftop bar is amazing !
Coreen
with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Air conditioning did not work well but staff provided a fan which was great. It is in a great area. The rooftop bar had great food and drinks.
Julien
with Friends
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
A decent sized room. Furnishings looked very slightly faded. Fantastic view. Excellent breakfast and good waiters. Bar on top of hotel was rather small but good view and drinks were good. Very good front desk staff. Very friendly. Altogether a good holiday hotel in the smart centre of Palermo and I recommend. They have a very good parking service at a cost.
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Margaret
with Partner
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The hotel is good but has no atmosphere the staff don’t go out of their way to make your holiday enjoyable. It’s just a job to them. I wouldn’t stay there again even though the accommodation was good it was just unwelcoming to us. Breakfast typically Italian nice choice of cold meat and cheese and sweets. There was no directory to contact the front desk or housekeeping when we ran out of toilet paper we tried 0 and 1 no answer definitely the staff need to brighten up and show some enthusiasm.
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Catherine
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Hotel was very comfortable, in a hood location and staff accommodating. Note standard street facing rooms can be noisy. Better to be on higher floor facing away from the street if you are noise sensitive
Robert
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This is a lovely hotel in a perfect location to explore Palermo. The airport bus drops you right at the front of the hotel and the view from the rooftop bar is second to none. The breakfast is also very good, offering a range of options, in addition to local fare. We also had a lovely view of the square from our room, which was quite large. Highly recommended 😎
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Frances
with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
You can’t beat the location. Close to public transportation and city Centre. My only knock against would be the double bed but then again we sleep on a king back home. The pillows were not comfortable either.
Mark
with Partner
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
A good choice for Palermo.
We stayed in a Superior Double for 2 nights and enjoyed it. The hotel was very well located for walking around Palermo and the room was clean and everything in it worked well.
The parking facility also worked well – we pulled up outside the hotel (it was easy to avoid the restricted ZTL areas), unpacked our bags and gave our key to the receptionist. Checkout was equally smooth and our car pulled up outside within a few minutes of our request). The parking charge was 23 euros per night but it worked well.
We didn’t use the restaurant although we did visit it with the aim of having a drink – we were met with “do you have a reservation as we only have 30 covers”. We were shown a seat but we left before ordering our drink because of the slightly clumsy welcome (I think it was the manager at the time who spoke to us so no reflection on the other hotel staff who were very friendly). It may have just been a translation issue and wouldn’t stop me staying here but reviews are for feedback and if it is just for a drink we would go elsewhere.
We did have breakfast in the breakfast room both days and that was good (although they seemed a bit short staffed and therefore slightly rushed they worked hard to keep people happy). There was a decent selection of food and at a decent quality too.
We would stay again and the only reason for 4 instead of 5 is that we had better stays on our Sicily trip and have judged this accordingly.
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Roxanne
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Beautiful, small hotel in the nicest area of Palermo. Across the street from the Piazza Politeama with it commanding sculpture on view from our window. ( ask for a room with a view) Small but lovely roof top bar for apertivi, great breakfast.
Malgorzata
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Delicious breakfast and very attentive staff at the reception desk
Mark
with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Fantastic hotel with clean, quiet rooms and great air conditioning. Staff were super helpful and the rooftop bar is amazing!
Sajjad
with Partner
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great hotel and location.
Anthony
with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location and very helpful staff.
Duane
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Gabrielle was the front desk clerk that greeted us when we arrived and was always helpful and patient with any and the many questions we had for the beautiful city of Palermo and island of Sicily! If top management sees this review please know that this young man made our stay in your hotel very special !
Matthew
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Showers are tiny.
Pellegrino
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Breakfast was great,a lot of choice.Very well located to sites and restaurants,yet not to busy at night.
ELISE
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great location. Beautifully done guest rooms. Staff very helpful. Rooftop bar aplus