Room wasn’t properly cleaned and pillowcase was smelling bad. Got one of the worst rooms on ground floor with smelly bathroom and not any balcony view even when booked it was different picture. Think that no other guest were on ground floor except staff. Maybe one room was engaged with guests in same floor ,all others were on higher floors.

Room was clean . Water leaked in under patio doors when raining onto wooden floor , reported to staff at desk & on review , no response / reply from the management room 360

Food and drink excellent. Fantastic feast. A pint of beer reasonable price. Entertainment very good. Nice alley walkway to beach and marina.

The staff in the restaurant are amazing they keep the dining room spotless even at the busiest time. They are friendly and so efficient. The bedrooms are also kept really clean by the hardworking staff.

good location, rooms look pretty old, fiddly fittings, gives feeling of frugality rather than luxury

The pool area had a building being demolished but work didn’t start until 10.00 am so no problem. Otherwise all went smoothly.

Clean room. Staff friendly and good food. Corridors are looking a little tired but i think they are doing it up slowly. Gardens well maintained though and enjoyed sitting out in the mornings with a coffee

Clean and tidy enough, bit dated in terms of rooms and public areas, quite noisy at night if your room is above the bar/reception area. Staff friendly, breakfast had plenty choices.

Arrived around 9 pm and checked in with no problems. The receptionist advised that if we left our bags at the reception desk, we could go down for Dinner before it closed at 9:30. After a nice meal, we collected our bags and went up to our premium room, which was large and clean, with 2 double beds. Our room was on the opposite side from the pool and garden area, so not a great view of the opposite building, but we did have a partial view of the sea. We were half board and found that there was plenty to choose from both at Breakfast and Dinner with good quality food. The hotel's Wi-Fi worked well, and the bar and garden areas were kept clean, with bar prices being very reasonable for a hotel. Great location for walking to the beach and up to the Marina, with the park not too far away, although this does mean going up the hill to reach it.

Nice room with a view and the premium rooms are superb

Definitely not a 4 star hotel. Evening entertainment didn’t usually start until 10pm which is too late for young family. Only time there was a kids club was the very last day. Hotel feels dated.

First time in Benalmadena and the hotel is a perfect location to be able to visit all the different areas. Good variety of shops and restaurants nearby. The hotel, although very good, could do with a little bit of modernisation and a general lick of paint in the rooms. Beds and towels changed daily. Don’t think they replaced our glass each day though. Lots of extra bedding supplied, which we didn’t need. Air conditioning unit excellent. The walls between the bedrooms though are as thin as paper. We were disturbed most of the week by very noisy neighbours. The staff are all really polite and helpful. We were allowed to swap our even meals for lunch whenever we needed and an early breakfast on the day we checked out. The food in the restaurant was a good selection. Some of the food was colder than we would have liked though although they do have microwaves there you can use. The salad and bread selections were brilliant but the warm food did get a bit samesie after a few days hence why we changed some days to lunchtime so that we could go out of the hotel in the evening. Pool was lovely, not busy at all, loads of sun beds available. We didn’t attend any of the evening entertainment but seemed to have a good variety advertised. In general , for the price we paid we had a wonderful time, well worth the money and certainly got our monies worth from the half board offer.

Stayed here many times before as we love it here! This time not so much! The room they gave us wasn’t what we booked! Ended up with a family room with no view what so ever! People houses and from a low floor. Didn’t complain as we stayed for 1 night but won’t stay in a room without a sea view again. On the plus side the room was ready for us when we arrived at 10.30am The food was very good, something for everyone Outside pool bar brilliant as always

Rooms clean and staff friendly and helpful

The location is great but the hotel is tired and in need of some TLC. In one weeks stay my front handle came off and I had a bathroom leak. Poor grouting in bathroom, dirty carpets in communal areas, ripped sofas in “premium areas” - not what I’d expect from a four star. Premium rooms are big and bright with a good size balcony. Bathroom nice too with lots of room to hang clothes / store luggage. Free water and soft drinks each day a really nice touch. The pool is need of a good jet washing & there are not enough sun loungers by a long shot, also the pool isn’t big enough for the number of rooms / guests. Lots of people reserving beds and heading off the day. Breakfast is good with lots of choice, we had dinner buffet one night and was not hugely impressed. Lots of nice restaurants nearby to choose from. On arrival check in took forever & it was odd that rooms needed to be paid for separately / separate transactions despite being on same booking. I would visit Benalmádena again, but for the cost I expect better.

Hotel in excellent position for beach days and resort restaurants and nightlife you could chose evenings around the harbour area or bars of the beach also only a 15 min walk to torremolinos which offers a lot more entertainment..Hotel itself is well maintained and clean we stayed Breakfast only and it had a varied selection of good quality options .Pool area very clean although pool was was like getting into warm bath in 30c heat what do you expect ....pool bar area very good and competitive with local bars price wise .

The rooms were large and airy, large comfy beds. The food was varied and excellent. The pool area very nice. Staff were very friendly

This is not a four star hotel. Tired condition in rooms and all public spaces. Bed linen threadbare and rooms could be cleaner

Never 4 star and the manager should be sacked. Told me the best thing for me to do was go somewhere else. Awful customer care.

The only issue is with people leaving towels on sun beds and not using them, apart from that it’s good