Service was excellent

I am from Morelia and it is my favorite place to stay. Very clean friendly and excellent location

Staff and air conditioning was a plus. The room was a king size no windows and very gloomy. There was always a dead bug that looked like a water bug each day in a different spot other than that it was located in a great areas near many restaurants, bars, stores, temple and great places to eat all in walking distance

Perfect location. Would stay here again.

Couldn't sleep, bed is kinda old, just sitting on the beds makes so much noice

Beautiful stay

Como siempre ha sido un placer quedarme en ese hotel

Horrible experience from check in through the whole stay experience, the whole room was dirty i thought that it was a joke, lots of noise, the price is ridiculous for what you got, stress instead of a relaxing place to stay, I would never stay here neither my family.

Helpful and amazing staff

Clean room , staff was amazing

Very nice

The room we stayed was designed poorly , door couldn’t open all the way because it would hit the bed, same with shower door very cramped and would get water all over. There is no fridge nor dirty laundry bag. Found mold in the shower and you only get 1 roll of toilet paper, if you are out you need to call and let them know. Great location but a lot of inconvenience things.

The ambiance was superb able to change rooms with no hassle great staf

The beds were clean and comfortable with sufficient storage for baggage. The room I stayed needs power outlets, it had only one in the room (for the TV). It also didn’t have a coffee maker which we ask for but then found it challenging because of the only one outlet on top of the tv stand/dresser. The bathroom was ample but the shower floor was poorly constructed. It didn’t slope to the drain and pooled. We had to manually squeegee the water towards the drain with our feet after showering. Their accessibility ramps in their public areas are challenging, fairly steep and slippery. Overall, it’s a very nice hotel in an excellent location.

I had a nice stay. Breakfast could be better.

All 3 rooms we stayed in were in need of maintenance, loud AC, windows in disrepair, shower doors etc. The price, staff and location were great.

Rooms were very clean and staff was very nice and helpful

Todo fue muy agradable!

Very clean room, staff was amazing, very attentive and friendly. Close to so many restaurants and shopping areas. Will definitely stay here again. I have already recommended to many people.

Very friendly staff, I was able to check in early.