The room was clean and spacious. Additional amenities provided and the staff is exceptional! The staff was extremely helpful for recommendations for local activities and restaurants in the area! The spa was disappointing for the cost so I wouldn’t recommend spending the extra money. Overall our stay was delightful.

Beautiful room, helpful staff, great location.

Great location! The room was also lovely and the staff were great. Excellent breakfast.

Staff was helpful, room was nice and clean, breakfast was great.

A great hotel with a great location! Good breakfast, good service, and clean room with a comfortable bed.

Everything was lovely—the location, the staff, the room. We had a wonderful stay.

Stunning hotel. Superb location 3 mins walk from Uffizi and so much more.

Room was nice. Staff was super friendly and helpful.

Perfect

Big comfy bed and great city view.

Excellent location. Accommodating staff. Arranged driver for airport pickup. Room was spacious, clean and comfortable. Sound proof too. Enjoyed breakfast- great variety/options. Recommend!

The junior suite on our arrival wasn’t acceptable. The hotel responded very well in providing us a much better one for the following 3 nights of our stay. Staff was responsive and helpful.

All the staffs are very friendly.

Yes

Wonderful room, friendly staff and great breakfast. All in all a very pleasant experience.

One of the nicest hotels we’ve ever stayed in. The staff went above and beyond to make us feel welcome. Many thanks. Will definitely stay there again if in Florence for the evening.

Perfect location - view of Duomo from room - great breakfast- service was excellent

While the hotel was beautiful and the majority of the people who worked there were wonderful, some employees

Excellent Staff and Andrew was amazing changing our car rental drop off at Hertz

We had a lovely stay at the hotel, and the staff were very friendly and helpful. The room was lovely, and we stayed in a suite with a jacuzzi. I will say it needs more dining options and better room service during the evening.