We were a bit disappointed the hotels photos look fantastic and in fairness the gardens were superb but overall the property needs a bit of TLC. The staff were very mixed the waitress in the restaurant was super along with the different receptionists we engaged with, but the bar staff really didn't seem to care very much at all. The leisure centre wasn't very well policed as young children just jumped in and out of the jacuzzi as pleased without the staff paying any attention, the door to the sauna was missing some screws. The rooms could do with A/C, larger double beds and possibly some lights above the vanity mirror, but overall were clean and tidy. The location was very good and convenient for everything Birr has to offer.

Attended a wedding here and it was beautiful, the hotel and staff were amazing! Rooms were stunning

All staff were extremely welcoming and accommodating regarding giving what to visit and booking taxis etc. The breakfast staff were always efficient and friendly setting up a great feel for the day.

Great spot!

The hotel staff was understanding and supportive while dealt with missing luggage for four days. Helped me find places to shop and offered suggestions to help ease the stress. We were there for 8 nights and the staff was amazing from the first.

lovely and clean a really nice hotel.

very good

Great room , facilities and staff

Very enjoyable

Large hotel with good facilities. Comfortable, with welcoming, friendly staff. Good breakfast, with excellent omelette

The bedroom exceeded expectations. Very comfy and quiet. Visited the science museum nearby, which was the reason for staying at Burr. The hotel was the icing on the cake. Unfortunately too tired to try the pool.

We had a lovely stay - staff were friendly, room was gorgeous with a super comfy bed and great water pressure in the shower. Also loved the Rituals cosmetics in the bathroom. Food from the bar was delicious and incredibly good value for money - just be mindful the 'formal restaurant' is only open on some evenings. Breakfast was absolutely outstanding - best I've ever had in a hotel I think. Swimming pool, steam room and sauna were lovely to use in the morning before leaving.

The room was fantastic but the heat in room was unbearable no heating on windows opened out fully very hard to get to sleep with the heat in room no wifi on arrival was told i had not paid my full bill which i had prove i had paid in full no apology given first time here dont think i will be back

If you are dreaming of a flawless wedding with amazing food, staff and attention to detail The county arms is a 5 star service. Thank you all for making are day unforgettable.

This place was beyond our expectations, the reception desk was so friendly and accommodating. The restaurants had excellent food and service. The hotel rooms were gorgeous. The bed was so comfortable. The rooms dont have air conditioning but they were still comfortable. The gardens on the property are beautoful!

Beautifully appointed hotel, lovely gardens and spacious public areas. Very good restaurants serving mostly local ingredients and with excellent service. Highly recommend this location.

It was good, as expected, good atmosphere

Lovely hotel welcoming and efficient staff. Good freshly cooked breakfast, and bar menu, comfortable beds. Lovely pool and spa. Convenient to visit surrounding areas. 2nd time of visiting this hotel would highly recommend it

Os funcionarios da recepção foram maravilhosos, mas a manager do restaurante foi muito rude quando pedimos uma mesa mais aconchegante. Não voltaria lá. Mas definivamente recomendo o hotel, foi tudo perfeito, todos os funcionarios foram muito atenciosos e educados

Love break away. Food and hotel were excellent