Parking easy & a lot of spaces. Kingsize bed & bedding very comfy. Clean & in relatively good decor aside from water stains on ceiling in bedroom area. Good facilities - iron & ironing board, a long mirror as well as table one, a safe, a fridge & a hairdryer. Bathroom compact but clean & well thought out with a bath & powerful overhead shower. Grout immaculate. Toiletries from the White company. Towels white & in good condition. I liked the references to Henry VIII & Anne Boleyn in the bedroom & bar area downstairs. & the bar area looked very welcoming. Breakfast quite basic, but plentiful & perculated coffee was nice. However our omelettes were overcooked, my husband got cheese & tomato instead of tomato & onion which he asked for & the toast was a bit burnt. Unfortunately it was just lack of general maintenance & the breakfast that let it down. E.G. The room was very cold. It was not until morning that we noticed that the main window by the bed doesn't shut completely as no clip for the latch on the handle to lock into! 2 of the lamps in the bedroom didn't work so had to ask for new lightbulbs. When I asked for new bulbs, the staff member had to come and test them himself before he would believe me! Mirror in the bathroom was meant to light but didn't work. Aforementioned water stains on ceiling. Blind on small window broken & Blind on ceiling window damaged so couldn't open. Only 2 sachets of coffee and 3 teabags. If all resolved, I would have scored higher.

As a lone female traveller I did not find this hotel friendly, felt safe or clean.

Great

Great check in clean room

Nice place

Great check in

Staff great as always / room spotless

Everything was top notch. Thank you

The room was very small but clean and well equipped. Fine for a night.

There is potential but nobody seems to care.

beautiful stay Great customer service fabulous breakfast i slept like a baby in the bed room was clean and inviting

Good, renovations affected breakfast, but usually very good. Bit of wear in the bathroom, causing spilling on floor. But over all very comfortable and good value for money.

Breakfast was ok but the dining room was cold as was my own room. Had only an air con for heat but couldn't use it as it dried the air out. Warmest place was the bathroom as it had a heated towel rail! Didnt really have any dealings with staff apart from a receptionist on check in and a girl who brought me breakfast.

Excellent value. Easy access to train into London, quality, tasty breakfast and roomy.

Friendly and helpful staff. Wonderful cooked breakfast and service. Joban, Habiba and Magda made our stay so pleasant. All 3 ladies went above and beyond to make our stay wonderful. We travel a lot and let me say you are lucky to have these ladies employed. We have never had such personal care in any country. If I could take them with me during all our travels i would! Please reward them, they definitely deserve it!

Friendly staff, good breakfast and comfy bed!

Cheeky little break. Short notice but staff were very helpful. Breakfast really good. Would definitely stay again

Great stay, all very clean, effient and made to fell welcome

Parking was brilliant. Hotel was tired and noisy for the price

all good very clean and helpfull staff