Room was tired but also dirty. Black mold all around bath, and it smelt musty. We left and found a room in another hotel.

Yes. Hot water took about 4 minutes to come through for a shower

Value for money

Lovely friendly staff and atmosphere

Lovely friendly welcome

The room was great the breakfast was very good.

Free parking on the hotel forecourt. Good size room with quaint furniture features. Great Price. The breakfast is excellent, £5 for a full English, plus cereal, yoghurt, biscuits drinks etc. Will definitely go back soon

Good

Very friendly, good value for money, lovely location, spacious and quiet and breakfast cooked freshly for us. A lovely stay.

Hotel owner was lovely and made us feel at home. Will defo stay again.

The room was definitely neglected and not cleaned properly, for this reason i left and requested a full refund , thank you for pushing for a refund for me.

Fantastic everything was as expected for the price I paid if not better great location very pleasant staff lovely room clean tidy very happy

Room was massive, bed was very comfortable, staff were very friendly. Only critic was bathroom a little dated and could use a touch up. Other than that well worth what I payed and would gladly stay again.

Friendly staff and excellent breakfast for price

Yes the room was fine

I've stayed at the Balmoral Lodge a number of times and always appreciate the hotel's value for money, its friendly owners and proximity to Lord Street and local amenities.

Good value breakfast

Clean, basic room, suited our needs at a competitive price.

Excellent price. Clean and spacious room. 15 min walk to Wetherspoons on Lord Street.

Quiet area with parking which is good and an easy short walk to the shops. The accommodation is tired and dated. We were given a large room with two double beds but unfortunately the sheets on both beds had been used and were creased and stained. We spoke to the French lady on reception who was very pleasant but she could only find one clean sheet and a duvet cover and these were used to replace the used bottom sheets on the beds. One of the beds did not have a mattress but an uncovered piece of foam without a fire safety label. The bathroom window had a large crack across it, the sink was cracked, the toilet seat was loose and there were large areas of black mould around the bath. The towels were large white and fluffy. The freshly cooked breakfast was excellent although the choice of cereals was very limited and sugary. The best part of our stay was meeting the very pleasant, friendly and helpful French lady.