8.4
Very Good
From 32 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.4

Traveler Reviews El Mesala Hotel

Number of reviews per page
20
40
Top reviews
Hina
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was extremely dirty, dusty and used. Linens were dirty, someone used the bathroom and was never cleaned. Extremely disappointed!
Karen
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great Nike location on the West Bank for trips to all West Bank activities. Friendly staff and great room rate with nice breakfast on the roof top terrace with views of Luxor temple and the Nile
Karen
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing location and Nile, Luxor temple views. Friendly and helpful staff, and good food and service. Fantastic juices from the juice bar.
Amelia
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I don’t understand why they don’t bring out your included breakfast all at once instead of doing it like it is a three course meal with the omelet as the last course. Staff need better customer service training instead of looking at “guest” like an ATM by certain staff. After giving out all tips with the head guy, this guy came back to ask for more once the head staff leaves. Said “need more tips for the chef.” No sleep to my last night of stay ( Thursday) as the roof top music is loud and did not stop till 1:30 am. Upon arrival they called another guy to make you sign up to their jack-up price tours but it does gives you the convenience and not to be hustle by the outside taxi operators or tour operators. Need to put a hot kettle in the room at least for access to hot drinks for those who needs it. Just FYI
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Judith
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I really enjoyed my stay and having previous been on the east bank the west was a very nice change and much calmer. The view is fantastic, and the beds and pillows very comfortable. As with everywhere in Egypt there is some noise, but I slept better here than anywhere else I stayed. Great location for visiting sites. Islam helped arranged trips and all the other staff were also very friendly and helpful. Dinner at the restaurant was very tasty and huge portions.
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christopher
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very noisy air conditioner
Chris
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Yet again an excellent day at the hotel. Staff very helpful and looked after your every need. Nothing was too much trouble. Same time next year!
Juan
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

My Stay in mésala was fine . Why you don’t asked about my expierence with the hot balloon reservation that was cancel. Would really appriciate that
Donna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Ahmed the hotel manager could not do enough for us. Everything we requested was no problem. He sent us a tour guide Mo who was excellent he was passionate about his home town Luxor and was very knowledgeable. Budget hotel with excellent staff. Would definitely recommend.
Verified traveler
2.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Egypt & its sights are awesome. Everything in Egypt is awesome except that 99.9% of Egyptian people are trying to scam money out of you. Yes, even your Hotel. Its exhausting & demoralizing, trying to keep a good mood & enjoy your trip while all Egyptians see "all tourists" as "marks". I have been all over the world to some of the most impoverished countries & never have I felt like I did in Egypt. There are scams all over the world, but in "Egypt", "Everybody" is trying to scam you. Anybody who has been to Egypt, can attest to this. Some people will say, "oh, its what you make of it." Like I said, I have been all over the world ....etc, & always make the best of it..Long story short, Egyptians see it as a national pastime to scam tourists, they see it as their right, & they love it when you actually finally get upset when, after the 10th time telling them, " no thank you", you do. They act offended & cant believe that you got upset. Bottom line is, I have nothing but good things to say about all the rest of the countries I have been to over the last 20 years of traveling, & would love to go back to all of them...except "Egypt". I saw what I needed to see, & I will never go back.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

DEFINITELY a great place! We got a very warm welcome. It’s directly across from the Nile. The manager had lots of good recommendations that were reasonably priced!
ILHAM
6.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Hotel with good location and unusual staff (it was not possible to find staff in hotel, i have never seen somebody on reception, the owner has changed for me some euro with low rate, in spite of i noticed about t, but he did not care. He offered me to left my luggage in the lobby, where as I noticed was nobody and even i asked to leave in safer place he refused me). Concerns to rooms, they should be cleaned more frequently, as they have heavy furniture it attracts a lot of dust. Breakfast was good enough.
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Verified traveler
10.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Excellent owner. He helped me organise a bus ticket to cairo and tours. Rooms are nice and bjg
David
10.0
/10
Reviewed 475 week(s) ago

Hotels.com verified review

I really appreciated the staff of this hotel, who were extremely helpful. In particular, I want to thank Kareem for his help with arranging a tour for me to the antiquities and also for his patience and help on my final night when it looked as if I might have a problem with my flight back from Luxor and I had to make contact with an Egyptair office late at night. The restaurant staff were also friendly - and the food was delicious, with very generous portions. From the restaurant there is a nice view out over the Nile and it is only a short boat ride across the river to reach Karnak temple. I was also grateful for the very pleasant driver whom the hotel found for me, to take me to the Valley of the Kings and other places, and also to go back to the airport. He arrived very punctually and was willing to wait for me patiently if needed. In all, this was a great place to stay in Luxor because of the kindness and friendliness of the staff and their contacts.
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K
8.0
/10
Reviewed 494 week(s) ago

Expedia Group verified review

This was a great hotel, one of the best of our Egypt trip. It overlooks the Nile and is located on Luxor's quieter west bank, just a short walk from the ferry to the east side. The West bank has the tombs and a few small restaurants; the East bank has temples, shops and traffic. El Mesala's owner was extremely helpful as we tried to figure out an affordable return to Cairo and one young man on staff there (named Islam?) stood out in Egypt by steadfastly refusing tips, saying all help provided was "his job". Room was clean, sunny and clean. It had a refrigerator and small balcony so was perfect for buying food and bringing it back for a quiet dinner watching the Nile. The included breakfast was very good and served in the rooftop restaurant. They have a lovely small swimming pool, perfect after a hot day of tomb visits.
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Seija
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Henkilökunta oli hyvin, hyvin kohteliasta ja sijainti täydellinen nähtävyyksiä katsomaan. Siivouksen, tai mitä tahansa tarvitsimme, sai aina pyydettäessä
Marco
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ottimo soggiorno Posizione fantastica. Staff e general manager molto gentili professionali disponibili per ogni esigenza. Pulizia perfetta buon ristorante. Ottimo rapporto qualità prezzo.
Zeineb
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Emplacement exceptionnel au pied de tous les départs (montgolfière, sortie guidée, etc. ) Personnel aux petits soins ! Rien à redire merci beaucoup !!! Je recommande +++++ !!!!
Monique
icon-Leisure
Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Zeer vriendelijk personeel. Kamer prima en met een fantastisch uitzicht op de Nijl. Badkamer matig. Ontbijt goed. Heel leuk dak terras.
BENIZE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Hôtel très bien placé Personnel pas très agréable Comme par hasard on a mangé au restaurant de l hôtel et le moniteur de carte bleue ne fonctionnait pas on nous a demandé un paiement cash. Ca nous a coûté cher en commission à la borne ATM au pieds de l hôtel, pour 20 euros nous avons été prélevés 25,6 euros.resultat 5.6 euros de frais et pourtant nous n avons pas de frais de carte à l étranger Personnellement je ne recommanderai pas cet hôtel vis à vis de leur pratique
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