8.2
Very Good
From 308 reviews
Cleanliness

8.6

Room Comfort

7.6

Location

9.6

Service and Facilites

8.8

Traveler Reviews Venus Hotel

Number of reviews per page
20
40
Top reviews
Andy
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Despite 8/10 rating & relatively low price the room was unacceptable. The bed cratered into a huge dip in the very middle, collapsed top to bottom & left to right. Wall 3ft from window so no natural light. Tiny jail sink with only 1x cold tap, no hand towel - only 2 mismatched stained bigger towels. Shower dirty & sheets stained. Cockroaches at night. Reception staff very unfriendly at arrival & no acknowledgement at other times. Working AC & 50m from tour companies the only positive.
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Charles
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No hot water
Nathaniel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean enough. The bathroom was weird- the toilet was wedged into an area next to the shower. Using it was almost an acrobatic experience. Front staff helped when asked. This is a budget hotel, and for the price its a pretty reasonable deal.
Toni
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

convenient location
Tom
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room. Great ac. Great water pressure…and perfect location. Walking street. Only minutes strolling to multiple restaurants. Staff were friendly and helpful. Pretty unbeatable…especially for the price!
Douglas
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was simple but spotless and conveniently located on a pedestrian street in the middle of town. The staff was courteous and helpful. We would stay there again
Bill
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No new sheets in a week!
Violeta
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Prime location, close to excelent dining options, meetup and pickup loacation for tours, but not very clean
Bruce
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location, just needed a place to sleep and shower. Bed was very soft, but slept fine after a long day of activities
Shannon Lee
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was fine. No frills but good location.
Marc
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location is great as it is close to everything in San Ignacio. Many restaurants nearby all within walking distance. The staff was all very nice and helpful for any needs. Our room was very small, beds were very very soft. AC was working fine. Our only issue was the tiny bathroom. The sink was very wobbly and every time we opened faucet the whole fixture moved with it. The Shower area is very small and the shower head was spraying beyond the area and unto the floor of bathroom. There is hot water but it took at least 3-4 minutes minimum to arrive. I would say for a short stay or a low price its definitely worth it. Also the hotel is located on the 2nd and 3rd floor of the building so stairs to get to it. Nice balcony in front and back of the building. It gets quiet relatively early at night so we had no issues with street noise.
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Carrie
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The bed was so comfortable and the king suite was huge like an apartment. We loved this hotel on a pedestrian-only street in San Ignacio. The hotel provided free water and had a well stocked kitchen for light cooking and reheating. 10/10 would stay here again. Close walk to farmers market and many restaurants.
Kathelena
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

AC worked, staff was great, they held my bag prior to check in, & accommodated the extra blanket I requested. I walked to the barbershop, near by resort y for tours, & a park. No heat - so, ask for blankets.
Eva
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Not clean, hot water wasn’t working and very minimal water pressure. Not worth for the price paid
Sai Luk
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

There was almost no hot water supply to the shower. Had to turn on for a long while but then water was only lukewarm. Water supply was also very weak.
darwin
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean room good location
Parisa
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very clean, value for the price, acees to resturants
Tina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was excellent and the room was clean.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff was great and went out of their way to share the local knowledge with us.
Helen
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property is in a prime location, convenient to everything. All Staff was very helpful. The room was a bit small but ok for me.
Number of reviews per page
20
40