TS
Trần S. m.
5.4
/10
Reviewed 1 week(s) ago
Room 503: The toilet lid was broken. The bathroom door lock was intermittent. The sink drain was missing. The refrigerator wasn't cold; even on high, water still leaked onto the floor. The air conditioner was incredibly noisy. Room 604: The bathroom door was completely broken. The refrigerator was too weak. The air conditioner and other machines on the top floor were noisy all night, giving me a headache and preventing me from sleeping. I called the staff, but they ignored me and said they "didn't understand what they were saying." They were noisy day and night, even though I booked the room a week in advance and called to check, they still didn't fix or check anything. Reporting to the reception was pointless. Overall, the experience was terrible. I will never return and will never recommend it to friends.
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