Excellent location for our first visit to beautiful Guadalajara! We didn't realize the FIFA Fan Fest was taking place right outside our balcony, so we got to experience the excitement and celebrations throughout the day. It was a fun surprise. Walking around downtown felt very safe because there was plenty of security. We loved visiting the Cathedral and exploring the beautiful historic and architectural landmarks that Guadalajara has to offer. The staff, especially the ladies at the front desk, were friendly, attentive, and welcoming. They were always willing to help and did their best to make our stay comfortable. Our room was small but clean. The air conditioning worked well, and the housekeeping staff was kind and helpful. Breakfast was simple, with bread, coffee, cereal, eggs, and enchiladas. The only area that could be improved is the enchilada sauce, which could use a little more flavor. Overall, we had a very enjoyable stay and would happily return.

Atención impecable y un equipo humano excepcionalLo mejor de este hotel es, sin duda, su personal. Desde el momento del check-in hasta nuestra salida, todo el equipo fue extremadamente amable, atento y profesional. Siempre nos recibieron con una sonrisa y dispuestos a ayudar con cualquier duda o recomendación local. Un agradecimiento especial al equipo de recepción y de desayuno por hacer nuestra estancia tan agradable. ¡Servicio de 5 estrellas!

This place smells horrible, room was dirty , left immediately after i saw the room

Todo el personal muy amable y atento gracias

Excellent service . Friendly staff, very helpful. Excelente servicio todos muy amables cien por ciento recomendado hospedarse aqui.

La limpieza excelente muy recomendable

The front desk staff were very friendly and welcoming throughout our stay. The hotel also offers luggage storage if you arrive early before check-in, which was very convenient. The room was very clean and was cleaned daily during our stay. The hotel provides shampoo and liquid body soap, which was a nice touch. The continental breakfast was delicious with a great variety of options to choose from each morning. Overall, we had a very pleasant experience and would definitely stay here again.

Hotel is nothing like pictured in photos. The only thing good about room was the cathedral view. Left immediately after check-in and went to another hotel.

Check i easy and fast breakfast better tha the usual breakfast the staff was good and helpful the room was clean

Everything was really good

Breakfast is just not a good thing! We skipped it 2 days.. The rooms are a mess,the floors and restroom are dirty.. the sink clogged, and the bedding is just awful! How can you guys treat this amazing lovation like this??? This should be your jewel!!! I have stayed at gdl,tlaquepaque and vallarta with you guys,but 100% never again

muy centrico el hotel el metro a un costado ,tambien la catedral, buena ubicacion el desayuno muy bueno ,el personal muy profesional .

Clean rooms

Close to every thing

yes

Very poor

El olor de la calle a los alrededores es muy desagradable. El hotel es extremadamente básico

Good location at downtown, accessible and

Todo muy bien

No soap. Bottles in shower were not labeled and appeared to contain hand soap. Towels were old.