Room was clean and very spacious. Staff were very good,.

Absolutely perfect

Weather was very windy and didn’t use the pool a lot but looked nice. Staff were very friendly and helpful. Room was spacious and comfortable, kitchen with basics for hob cooking Breakfast was ample and fresh Gym was good, lots of equipment and space, tennis ans padel courts available which we didn’t use, and table tennis and pool tables available. We had our bikes in boxes and staff were very used to seeing cycling visitors. Easy to set up bikes outside, store boxes in luggage room and keep bikes in room. Very happy so far and coming back for another trip next month!

Room (pool view suite) was really spacious, clean and airy. Housekeeping brought fresh towels halfway through our 3 day stay. Toiletries were all topped up throughout our stay. Bed was super comfy and fresh. Kitchen could have been better stocked; no washing up liquid or sponges and housekeeping did not wash up/tidy away as part of their service. All staff we interacted with; reception, lifeguard, animation team, bar/restaurant were friendly and helpful with anything we needed. Gym facilities looked very good (we didn’t get round to using- maybe if they were open earlier than 0900). Views from our large balcony out over the pool to mountains and sea were brilliant :) if you like getting your steps in then location is good- about 5-10 mins walk to supermarket; while there is a range of small restaurants 15-20 mins away, the majority are at least 25 mins walk (generally pretty even ground, so not a tough walk)- handy to bring a torch if you’re walking after dark. Booking restaurants ahead of time is a good idea- we were surprised how many were full on a Friday evening in November!

Too many things wrong/not working properly in the room to list. None of the food was labeled with it’s ingredients for those with intolerances or preferences.

Great hotel with excellent staff, very friendly, great facilities, used the gym, spa and padel. Local restaurants and supermarkets nearby.

Room we had overlooked the pool and had a separate living room/bedroom/kitchen and bathroom which we felt was the best accomodation we have had from our many stays in lanzarote .I felt the food was not a 4 star standard ,chicken wings and drumsticks mainly only once chicken breast.A lot of pork and fish and a distinct lack of labelling of the food.

Staff very friendly, rooms very big and regularly serviced. Only food option is the buffet which was plentiful & fresh. Our week had some strong winds which was a challenge but as the hotel is built around the pools the wind was lessened somewhat. The aquapark is a 20min walk away and our boys, 15 & 13, thoroughly enjoyed it. We limited it to a half day ticket which was more than enough. To get to costa teguise you can walk along the roads and it takes between 20-30mins or you can walk directly down to the coastal path, using the side roads or the paths in the black volcanic gardens just opposite the hotel. Bit blustery but very enjoyable.

Definitely not a 4 star hotel. Throughout the day there was only a pool bar with plastic glasses and no lunch menu. With the hotel been far out from anywhere you would think they did a lunch menu. We were

Very good selection of food, rotating menu. The food was so tasty! Hard working kitchen staff. The apartment was nice. Gym facilities are OK. A bit old but unlimited access. We were all inclusive. Good WiFi. Reception Staff excellent. Really helpful and kind. There are 3 swimming pools outside and one of them is heated which was nice. Lots of beds outside to use and entertainment each night for those interested. The spa section, which belongs to the leisure centre but you get vouchers to use it, is a bit rundown. And it was cold in jacuzzi. The saunas were OK. Overall great stay.

Lovely quiet hotel. Staff very friendly and helpful. Breakfast buffet full of variety. Cleaning staff to be commended.

apartment was lovely,with great facilities,my only complaint would have been the omission of coffee making facilities ans the occasionzl lzpse from the housekeeping staff,ie.no towels replaced and same for shower gel.the food at vitalclass varied between average and excellent,i could usually find something nice to eat,even at the times when i found the selection of food on offer not the best.most of the staff who work in the dining room could do with a change of attitude i feel,most looked as though they were very unhappy to be there(not all)and didn't try very hard to hide this.the entertainment laid on of an evening is very much aimed at those who talk french,when i asked why this was,was told that most of the rooms are occupied by the french,so maybe euros spent from the uk aren't worth as much? a special mention to 2 of the staff here who make the difference here,miguel and anna who both work at the bar,frindly,nice and very hard working.i found most of the staff at the desk to be very helpful too.but the barstaff are a credit to the whole place.after all is said and done,i would definately stay here again.

Every meal we had had cold food on the buffet, pick a selection of items and you will be sure to leave something as it will be too cold to eat. First night I called a member of staff to tell him the Croquets were frozen in the middle, he apologised and quickly sorted . However when informing the chef that the hot dogs were served cold he got very aggressive and told us we should have some respect and go away, I complained to the restaurant manager and she brought him to our table and said it was a language problem as he did not speak English, an absurd excuse . I will never go back there, the majority of staff were brilliant but if anyone of them can speak to a customer like that and get away with it then they do not deserve my custom or anyone else's, The reason we told him that the hot dog sausages were cold is that they looked and felt that they had just been taken out the packet and placed in a bap, served like this they can cause Listeria, Ecoli, and Salmonella, I was only trying to help them and got served with a volley of abuse which spoiled our last couple of days .

Room was extremely spacious and pool area lovely. Not much choice of food and trying to get a sun lounger was impossible unless you woke up at 6am and even then majority of sun loungers with shade had already been taken. Management really need to look at how to manage this.

Staff were extremely friendly. Food was fantastic. Lots of different options and piping hot. Located in a quiet area but only about a 20 minute walk to the nearest bars and very cheap in a taxi. Free taxi service to the beach twice a day.

Staff are amazing, nothing is too much trouble. Greatful that bar last orders are 11pm and closes at 11.30pm. Easy to get to harbour walking or by taxi or bus. Spa and gym great.

Really enjoyed our stay. Apartment was very clean and comfortable. Staff were really nice and helpful. Food was decent with a reasonable variety. Pastry chef was excellent, as the fresh croissants and pastries in the morning and cakes etc. were very tasty. If I was to find any negatives one would be that the evening music volume was unnecessarily loud, especially for children, so we had to move to the back of the bar and away from the stage area, also local shops were a little bit of a walk away. Many thanks to the Hotel and staff and I would stay again if I am in Costa Teguise.

Hotel was great and better than expected.

Lovely staff and awesome hotel! Had lots of fun. Not too many restaurants nearby but the hotal was very accommodating as I am Celiac. Would definitely come again!

Lots of space and clean