We had a very pleasant stay at this hotel in Spain. The rooms were clean, comfortable, and well-maintained, making it easy to relax after a day of exploring. One of the highlights was definitely the breakfast—there was a great variety of fresh, delicious options each morning, which set us up perfectly for the day. While the hotel itself met our expectations in terms of comfort and service, the surrounding area was not quite what we had hoped for. As more mature travelers, we tend to prefer a quieter, more upscale location, and this neighborhood felt a bit less refined than we would typically choose. Overall, if you’re looking for a clean, comfortable place with an excellent breakfast, this hotel is a solid option. Just keep in mind the location may be better suited to those seeking a livelier, more casual setting.

I would say this was a great stay other than the cleaning of the rooms. It took 2 room changes on my arrival to find a room that was clean and not used, and I’m not usually the kind to person to complain, but if beds aren’t made and there is physical dirt all around the bathroom, i definitely want that cleaned. The all you can eat brunch was great! You could go in and out until 13:30 which was so helpful and gives you 2 meals for the day! Lots of options, other than fruit really. Wifi was good in the room, but not out by the pool. The staff were generally friendly, and check in on the pad was very easy. I would come and stay again as it was very close to the beach. Just be aware if you have a car, the parking is a nightmare.

Hotel was easy to find and close to many shops and restaurants right by the beach. The staff were very friendly and welcoming. The self service check in was very quick and easy to use. The rooms were clean, brunch had a good variety including things for picky eaters. The only downside was the lifts were quite slow and the room doors were very noisy however we had a great stay and look forward to staying in a tent hotel again in the near future.

It was a clean room and they often gave us new towels, emptied the bins and made the bed when we were out. They were very helpful getting us at taxi from the hotel which worked out way cheaper and it was 24/7. The brunch was lovely, you had variety of options from food and drinks to sweet and savoury. If I come back it would definitely be to stay here. The staff were very friendly and made us feel welcome.

Location: Depends if you are coming to visit cathedral then it's bit far however you can catch bus or taxi. If the purpose is to enjoy on beach then the hotel is at good location. Cleaning: Bedding need to be changed daily , the sheet was same throughout our stay.

There was no where to have dinner and it was open to early as we couldn't use the pool or anything. The food was good. The bed hurt my back..

Near the beach

Clean, modern, breakfast is also available when you want to sleep longer, easy checkin, good communication with customer service. All in all: Simple, Clean, Recommended

Did not particularly like the resort of Arenal but the hotel was clean , staff friendly and efficient . Unfortunately the sun did not come onto the pool until 11.30am and was gone by 4.30pm but it was only a few minutes to the beach . My only criticism was I found the bed hard but overall the hotel is good value for money and would recommend if on a budget .

Good value for money, breakfast has good variety although with few local specialities, Room is clean and tidy, freshly fitted. One minor inconvenience we had, the balcony door didn't close too well and the strong wind kept hauling laudly during the night which kept us awake

Breakfast serving hours were from 8-13:30. It was hard to have breakfast and catch the excursion bus. Two of our excursions had pick up time at 8:25. Pick up was not from hotel -10 min walking distance. It be nice to have breakfast served from 7:30

The outside looks old but inside is nice and modern with onsite security and good brunch

All staff were friendly and helpful. The hotel was clean and tidy. 5mins walk to the beach and strip. The room was neat and clean.

Clean and hygienic, food is good

amazing quality/price option in Palma de Mallorca, great hotel!

Very very impressed ! Lovely and accommodating staff , lovely decor Very clean Our first little trip with our 6month old baby and was all and more that we hoped for . Breakfast and lunch options are many fresh and well stocked . Coming back again very soon !

Clean room, well accomodating staff, check in is convenient and even allowed us to early check in (good that our room is ready, that’s why) Brunch is superb!

Lovely

I had deive around 2 hours to find a parking lot to park and still I couldn't find any. Finally a local man did helped my with me driving around and found a paid parking lot for 23 euros a night which I didn't mind at all to pay but noone could speak English to help me to tell me or guide me to find a paid parking. They said we are sorry but we don't provide any parking permit here. The streets around the hotel was crazy dirty and unsafe or looke unsafe. I used to live in Mallorca before and I never seen such a area before. The reasons I am writing this, JUST BECAUSE IN REVIEWS THEY PUT AN WONDERFUL AND HIGH STAR BUT IT IS NOT. It should be 3 of 10 star and not 8 or 9 stars !!! I will never stay there even if they offer me free room NEVER AGAIN !

We have just had a lovely 4 nights here and found it to be perfect for what we wanted. We had a room on the 8th floor with pool and sea view. The room was a good size and very clean. The shower was good and the air con worked well. Check in was straightforward and the email instructions to download the up key app to enable us to use our phone to unlock our room worked well. Staff in all areas were very helpful and welcoming. Due to the location being up quite a steep hill this would not be suitable for anyone with mobility problems but is in walking distance to shops, bars and restaurants. The bus stop is also close by and costs just €2 to go to Palma. Food was fine at brunch. I would stay here again.