Hôtel Spa Excelsior

Explore Hôtel Spa Excelsior
8.0
Very Good
From 1,009 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews Hôtel Spa Excelsior

Number of reviews per page
20
40
Top reviews
Noëlla
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Chambre 218 introuvable. Les numéros 200 à 217 jusqu'au bout du corridor. Dans le coin Chambre 220. Pas de numéros 218 et 219. J'ai appelé à la réception , je ne me sentais pas capable de redescendre les escaliers avec ma valise car il n'y à pas d'ascenseur. On m'apprend que le 218 est au dessus des la réception. Restaurant, on me place tout juste vis à vis de l'air. J'ai dû demander pour obtenir une place plus confortable en haut de la marche. Stationnement. Il faut emprunter l'autoroute pour avoir accès au stationnement de l'autre côté de l'hôtel. Pas recommandable pour une personne âgée qui voyage seule.
Read More
Jacques
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel, Artwork was nice. Room was clean. A little disappointed the breakfast wasn't included.
Clebert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very nice place, good staff
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I only wish it was pet friendly TV
Diane
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très bon restaurant sans sortir
Julie
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms are old, not may services.
Ronald
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Béry good breakfast
Kevin
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The pool and spa were over chlorinated. Most of the jets didn't work. I had escargot gratinee at the restaurant. It was terrible. Oily and the cheese was extremely low quality. I mentioned it to the waitress but nothing was done to remedy the situation. The main course was shrimp and two were not fresh and the rest were severely overcooked. For 100$, i was expecting a 5 star meal.
Read More
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice place, great hot tub
Alyson
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect
Nancy
icon-with Friends
with Friends
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes for parking .food no, facilities is not the same at the advertised! Dont fall for the pictures
rana
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Parking was ok, a bit busy - front side full in the evening but can park in the back end.
Gael
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, nice bed, good jet tub and climate control. The pool and spas are great too. Not a modern hotel but comfortable + the staff is kind and helpful. Restaurant is not good and expensive, I recommend getting takeout elsewhere or eat at a restaurant nearby.
sebastien
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The night staff was rude. No clean up of the room in 3 night. Fridge broke down la night, they told me that because i use the hairdryer at the same Time… I have no haïr. Only one spa open and yellow water. Pool was under work last Day. Lot of noise coming from pool repair until 9:45pm. Dirty room, Even the enveloppe for tip was dirty. In general, was not what it use to be, this hotel is running down. Stay away.
Read More
Michel
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

restaurant was kind of cold due to all the windows. Excercise area could use a refresh and better equipment.
Kayla
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I have stayed at this hotel twice. Both times we had a nice experience however, I would confirm if your room has been renovated. The first time we stayed, the room seemed a bit out of date… But the second time our room was a renovated one and everything was perfect.
Eric
icon-with Children
with Children
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great and cozy. Pool Area was really hot though. Great spa area outdoor.
Marie-Faydi
icon-with Children
with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes the staff is very nice
Sabrina
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

le personnel est toujours très courtois
Francine
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

La chambre était très propre, le personnel très courtois.
Number of reviews per page
20
40