There were very few guests and for whatever reason some of us were staying on the 3rd floor - 80 steps up. The winding last flight had an incomplete hand rail. Aged 78, I found the ascent with my luggage tiring. There was no bedside lamp, and the room was a bit cold. The extra blanket was needed. The hotel reminded me of the rented flats that I stayed in when I worked in Glasgow in the early 70’s. Shabby, but adequate. £120 per night was too much for that room on the 3rd floor. I would not stay there again. The staff were helpful and breakfast was fine.

Staff were absolutely fantastic. Breakfast was lovely.

Staff were lovely and good breakfast, but the room is very tired. Cracked walls, rotted window frames, aged furnishings, old creaky bed, faulty lights. Just needs some investment.

It is an old building, so keep that in mind. When you use the shower it is hard to keep the water contained to the bath so I think there may be a little water damage or mold in floor boards from that. But other than that it is a beautiful location, quiet area for the city, helpful staff, and large, LARGE spacious rooms. Overall a good stay but I think there was mold or just dust because my allergies kicked in really bad in this room.

£50 fine for parking outside the hotel. Whilst we can't blame the hotel because there is a warning in their greeting message... our check-in was limited to speaking to somebody on a Ring Doorbell. Nobody on reception, so no-one to talk to. I would have asked "okay to park here?" if there had actually been somebody present - the parking sign is half way down the street and meter in not obvious. All felt a bit impersonal. Bathroom a bit dated with an unspeakably large bath...a good shower would have been better. Parking police left a bitter taste at the end. Acknowledge my fault, but after a long & tiring journey it feels like I've fallen victim to the tourist tax.

If I could give this hotel more than 5 stars, I would. The hotel is beautiful, the breakfast is fantastic, and the staff is lovely. I really cannot say enough about the staff. These ladies somehow know exactly how much attention you might need, and when, intuitively. I would absolutely recommend this hotel to everyone.

Didn't have breakfast

Suited my requirements, no issues. Clean and comfortable. No constant staff presence. I was out before breakfast service started.

Gorgeous building of age with high ceilings, huge room, nice bed, in great area for restaurants and staff told me where to park nearby for free. Only downside was breakfast - omelettes and scrambled eggs a little dry and no cheese for omelettes! Great stay overall though

Staff were very friendly and room was great for our short stay. Very happy

Good service , really good location . Friendly staff but could do with a refurb in the rooms

Old tired and a B&B

Used to be better. We have stayed in the Belhaven before (over 20 years ago the first time) and loved it. I have also recommended it many times to visitors to Glasgow. So, it saddens me to say that this visit wasn't so great and they really need to do some work if they intend to be around in another 10 or 20 years. When we arrived, we got upgraded from a standard double to the suite. Sounds great. And getting up there it's an beautiful big room and seems very nice at first look. But further time spent revealed that it needs work and repair. Just a few of the issues: Huge room but little furniture. No wardrobe at all, just a rail (which feels more like an Ibis than a decent hotel suite). Massive great double bath - jacuzzi. I thought "great" and proceeded to fill it, which was fine, but then turns the jacuzzi jets on and it started to fill with particles and a few flakes of mould, so clearly the pipework has not been cleaned for quite some time (no point having a jacuzzi without maintenance!). The sink was chipped and the plug no longer went down. Best throw away and buy a new one. Should be less than £300 at a plumber's merchant and an hour of labour! Wiring for the lights above the paintings was wrong - you needed to switch both the switch by the door and the one by the bed. This is not how to wire a two-way switch! Half an hour of an electrician's time would sort it. They have to spend some real money to get this room back up to its potential!

Although the hotel is a little tired, it’s great value and an ideal location for work meetings

Liked the reuse of an old ornate home as a B and B. Free parking short walk away, close to shopping restaurants, botanic gardens. Very walkanle

The staff was amazing! Very kind and helpful above and beyond. Place was cleanish, bedding was clean and bathroom clean. The big issue is, we were in a basement room so might be just our location, but the carpets smelled awful. Very moldy smell, which I’m allergic to, so I felt terrible every morning. Place was very cold but damp, our towels never did dry, bedding was damp. Even the clothes in our suitcases came home damp and smelly. The building has character so with some dehumidifiers and harder flooring, it has potential to be a great place. Public transportation right outside, tons of great restaurants close by and botanic garden across the street for a nice walk.

Pleasant and quiet location although the 3hr max parking is a pain. It would be ideal if the Bellhaven offered parking permits during the stay. The family room is huge and definitely worth it with two young children. Comfortable beds and great shower pressure. Staff were friendly and helpful. Breakfast was good. For the price I would definitely stay again.

Large room, fantastic staff and excellent breakfast.

Character, great location

Easy walking distance to the gardens, shopping, and food. The window opened and we had a view out the back over a tree.