Taj City Centre Gurugram

Explore Taj City Centre Gurugram
9.2
Exceptional
From 448 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

7.4

Service and Facilites

9.4

Traveler Reviews Taj City Centre Gurugram

Number of reviews per page
20
40
Top reviews
SUMIT
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice quiet property, service is good.
Rajesh
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Initially a disaster. Then they moved me to a new room on a new floor. Better. Property seems more worn down than Taj Bengaluru airport property. It’s seems that the latter is better managed. Bathroom towels seemed clumped and smelly. Could use a fabric softener and drier dried can help.
Christine
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great service. Staff cannot do enough for you. Would highly recommend.
Mukhtiar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Best service best buffet recommended
Sushil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lots of choice for breakfast fresh alu paratha, dosa,eggs the way you want them and much much more. The massage is a good option to go for some relaxing, also, the rooms are so good. There was a Jacuzzi bath in our room
Sushil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lots of choice for breakfast fresh alu paratha,dosa,eggs the way you want them and much much more. The massage is a good option to go for some relaxing. also, the rooms are so good. There was a Jacuzzi bath in our room
Shihoko
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Limited options
Anjali
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had an impressive and comfortable stay
Brenda
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was beautiful and breakfast was incredible
Parth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good
Ayan
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was very courteous. Their Thai restaurant was outstanding. Overall amenities was very good.
Tiffany
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I have always considered the Taj a place of comfort, but this stay was shockingly bad from the moment we arrived. After a 22-hour flight, every other hotel’s pre-arranged drivers were waiting with clear signage — yet we were left wandering the airport for over an hour, completely on our own, to find the Taj’s car. We called the Taj numerous times for assistance and finally connected. The most serious issue, however, was the electrical failure in our room, rendering it unusable for many hours forcing us to pack in the dark. We couldn’t shower, couldn’t get ready, and lost our entire morning — left with wet hair, no power, and zero assistance or alternative options from staff. When we tried to address all of this upon checkout, the female concierge was openly rude and visibly annoyed, as though correcting their own billing errors and honoring discounts the hotel advertised was somehow an unreasonable ask. She made us wait while she “called the general manager,” only to return and tell us that he felt simply applying the correct advertised discounts was already a ‘favor’ to us. We were then told the GM would “make it right on our next stay”—a statement that felt dismissive and frankly insulting considering that nothing was done to make this s
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Matthew
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is a nice hotel, it is set a little bit away from walkable locations but if you don't mind that it has a good mix of eating options, a bar with an outside terrace and a rooftop pool.
manisha
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Loved ambiance , rooms, food and services .
Dorcas
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Outstanding as always. Greeted with a very warm welcome, room was spotless, and food was delicious. Staff was courteous at departure too.
sanjay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Property is beautiful and well located
Leonora
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Had an excellent experience with service and food.
Monica
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

From the beautiful suite, to the staff, the spa and the excellent food - this is the best hotel I have ever had the pleasure of staying in. Wonderful experience. Thank you!
VARN
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff were really friendly and helpful.
Eric
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great services and staff while in Delhi. Use the hotel taxi service as area not walkable
Number of reviews per page
20
40