Great front desk service especially arranging transfer rides.

Very basic

Everything about the hotel was very good (location, staff, room), with the exception of the breakfast. This was the 6th hotel we’ve stayed at in Puglia on this trip, and this was by far our least favorite breakfast. Limited selection of food, and the quality was well below any of our other stays

Very comfortable room, great view of the square below. Included breakfast was good. Very polite staff

The rooms were clean and the breakfast was amazing and hearty.

Room was spacious, spotless, with a wonderful view of Garibaldi Square. Staff was friendly and always ready to help. From our room, we heard the church bells on the hour and light Italian music from the square outside. A lovely stay.

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Great place right in the heart of old town! Would recommend if staying in Monopoli

The quality of the croissants should be improved.

Great location, staff and condition

Front desk staff very friendly and helpful. The rooms are nice, big. Breakfast the only down was a small coffee maker and always running low. Otherwise, great location.

We had a nice spacious room which was well appointed. The location was perfect (close to the water and old town). The breakfast was wonderful! We really enjoyed our stay!

Lovely place to stay, room was clean and well appointed. Staff were very friendly and extremely helpful. Would definitely stay again!

Very big room and lovely terrace overlooking the square. Breakfast was excellent.

Rooms were large and comfortable, staff were helpful

We stayed here for 9 nights and honestly I was really disappointed with the experience especially because of how expensive it was. The location was great due to it being in the center of the city but it was sooo loud at night. We could hear the music and the people till about 2 am every night (the nights with the live music right in the square were the worst) and then at 4 am this horrible crashing of bottles sound due to people picking up trash and this was on a nightly basis. It was also really hot in the room the AC did not work that well. We told the front desk about it but they brushed us off and never brought it up again. The free parking was kinda far and we had to make that walk in the hot sun every day. I was under the impression that the tuk tuk would be able to take us back and forth but he was never there. The shower was also so small I could barely wash my hair in there. The front desk staff was not very friendly and kind of made it seem like a burden every time we needed something. It was not really the “nicer hotel” experience I was hoping for.

Great hotel with friendly staff right in the heart of Monopoli

Absolutely loved our stay here. The hotel is located in a great location right in centro storico. The staff were super helpful and even have an amazing man named Mario to help bring you to and from your car in a free parking lot since the hotel is located in a walking only zone. Would definitely stay here again.

If your room has a window, expect it to be very loud. All night you will hear scooters going by and people talking as if it is all happening inside your room.

Fantastiv location and service love the experience