Excellent staff service - friendly and very helpful. Fabulous location and good views, even at level 4. Spacious, clean unit and very comfortable beds. Pool is a good size - only fault was it was much warmer than the ocean (on warm Feb days) so it was not refreshing to swim there. I usually love using the pools at other hotels but found this one unpleasantly warm- maybe due to the nearby spa being connected to it by a small water feature? Nevertheless, a lovely stay overall.