Hotel Room is clean and well mantained. The location is great and near to a lot of restaurants and touristic destinations in the city. The only room for improvement is the hotel information, which states that room service is 24 hours and Sushi restaurant doesn’t have sushi everyday. Other than that I will highy recommend the hotel for anybody staying in Cali.

Excelente atención y servicio.

Everything was on point here while I worked in Cali.

Muy buenas instalaciones y sobre todo personal muy amable y servicial

Very nice hotel!

La estancia fue estresante en la registraron me cobraron más dinero que el precio me dio Expedia y a la salida querían cobrar extra dinero por el desayuno que ya estaba pago, y tan insignificante que la botella de agua cobraron, pague mi desayuno de una semana y nunca he desayunado sin agua. Tienen que tener cuidado cuando te ofrecen servicios. Me hice un masaje el cuál me dicen tiene un 20% de descuento y cuando vas a reclamar no te lo hacen es un engaño de 5 estrella no tiene nada no pantuflas, no bata ,No hielo, y el aire acondicionado no enfriaba. Una picina muy incomoda de usar, el gimnasio el agua caliente y no tiene desinfectante para limpiar las máquinas

Lovely hotel, nicely modern appointed rooms, friendly staff, great restaurant and bar

Not really what i expected from a 5 star hotel. I’m sure it could be great but my e

Courteous staff, clean and comfortable room, very good dining options and a great experience all around!

Spa okay.

Nice hotel. Great staff.

It’s too priced for the service and quality it gives.

My kids loved the pool and the staff were so kind to us

Good

I’m so glad I stayed at this hotel. The location is nice with great restaurants. The staff was going above and the beyond to help. I will definitely come back. The beds are so comfortable.

Very good location. Near to all kind of restaurants, bars (walkable). Very safe area.

Great location

Great.

Good accomodations . Clean and comfortable rooms.

It was just mehhhh