TownePlace Suites by Marriott Thunder Bay

Explore TownePlace Suites by Marriott Thunder Bay
8.8
Very Good
From 945 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

9.0

Service and Facilites

9.2

Traveler Reviews TownePlace Suites by Marriott Thunder Bay

Number of reviews per page
20
40
Top reviews
Ryan
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast menu was decent but not a lot of choices for allergies.
Gerald
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff have great advice, where to eat etc. room was great, bed was super comfy
Deon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had a great time. Would definitely come back. Omar was a great help giving recommendations for things to do around town.
Becky
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good hotel, nice and clean. In a good area of town
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Thew room was clean overall but the bathroom had a slight urine small and could use some upgrades.
Paola
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel to stay at, if you require a kitchenette. Large rooms, with comfortable beds and good amenities. In the mornings, you will appreciate the hot and cold breakfast buffet. Good selection of food. Attentive staff helps to keep the buffet area stocked and cleaned. This hotel is also in the same area as a supermarket and a few fast food restaurants. Some areas for improvement would include better maintenance of the parking lot in winter in more attention to vacuuming in the rooms.
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RAMIRO
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breaksfast was great,plenty of options, all fresh , good flavor.
Chantal
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hot tub was warm and not hot, pool area was extremely dirty
Tim
icon-with Pet
with Pet
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was nice. Fridge was noisy and rooms are a bit noisy. Pet charge was pretty high. Breakfast was good.
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice and clean good breakfast nice staff
Claudia
icon-with Pet
with Pet
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very comfortable bed, loved having a kitchenette. Super friendly staff!!
Jutta
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fresh breakfast. Clean rooms.
Shelly
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room had garbage left in drawer and it was extremely noisy. There were multiple Vallard worker rooms around us who were up very early in the morning for work and were not quiet and disrespected other hotel guests who were sleeping. We should have never been placed in an area of the hotel with multiple rooms of workers where the hotel knew it would be loud early in the morning. Extremely disappointed with hotel. I paid good money to not even be able to get any sleep.
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Reg
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was ok. Breafast was really good. Jacuzzi jets were out of order. Pool was good.
Denise
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Check in gentleman superb!Room was great!
Suzanne
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff are fabulous. The amenities and room set up are wonderful. I do wish they would deep clean their hallways and rooms. I find this more and more in hotels that rooms, this one included, they are not perfectly clean (i.e. dirt and hairs in the corners…and when was the last time the floors were mopped and carpets cleaned?) and hallway carpets really need a shampoo.
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Catharine
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were very courteous, friendly and welcoming. Room was clean and comfortable
Gail
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I have never had such a disappointment in the room state of cleanliness. Mirrors were smeared as if a wet towel had been used to wipe them was the first indication. When I opened the drawer at the bedside table to put something in it I found bits of grit in the drawer. On checking other drawers, I found the same thing. I realized that the floor in the kitchen area had not been properly cleaned and washed. This certainly does not indicate a good rating for Marriott - I would expect a much higher quality of care. I would never stay at this hotel again. and I certainly would not recommend it to anyone else.
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Roberta
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was clean but we never saw cleaning staff the 5 days we stayed! There was bags of garbage in the hallway near our room that never got moved for a couple days! We did get clean towels but had to get them from the front desk. When we asked for hand soap for the bathroom they said they didn’t have any. Staff were friendly but I think they were under staffed!
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Number of reviews per page
20
40