The room was spacious, comfortable bed and pillows, and the cleaning was very good.

The staff provided exceptional service. The cleaning staff did their best. The breakfast offerings were outstanding. Our room was comfortably cool, and the hot water for showering was excellent. We appreciated the large television in the room. We suggest that room cleanliness could be improved, and the room we occupied appeared to be somewhat dated.

The staff were very nice and helpful

Un servicio impecable, cálido y profesional. Valoran mucho a quienes somos clientes regulares !

Only thing I think they should prepare some Jamaican breakfast too

It’s in a good central location and it is equipped with the things you need

Clean hotel with friendly staff

Excelente atención y servicios.

The location is perfect. Very walkable, with restaurants everywhere. The room was comfortable with the exception of the shower!! Scalding water one second, cold the next. Impossible to regulate, and literally dangerous - yes, THAT hot! Staff is wonderful!! Extremely helpful. Food at free breakfast is mediocre at best, but typical hotel buffet. I would not stay again, because the city has many options to chose from 💁‍♀️

Estancia perfecta!!. Desayuno excepcional

Good breakfast, good location.

The room was beautiful and had a great view! Definitely would go back!

The cleaning room pass too late after 4 pm

The hotel is very safe to walk around, rooms are clean, friendly staff and there is a metro station a few buildings away.

El hotel cumple con todo lo indicado . Las camas y la ropa de cama excelentes ! La ubicación es muy buena . Muy segura para caminar. Un poco sucia la zona . Las camas suplementarias también son cómodas . Y la atención es excelente

Room felt clean

Essa filial do Novotel deixa bastante a desejar. Manutençao não está em dia. Nem nos quartos e nem nas áreas do Hotel. No lobby tem 2 banheiros, para homens e mulheres. Mas nenhum dos dois possuía papel para secar as mãos e nem outro método. Café da manhã gostoso e completo. Localização muito boa.

An espectacular Breakfast, let me recomend you

Just an outstanding place to stay in every respect

I enjoyed my stay