Nice stay with wife. Surprisingly quiet for location.

The room is air conditioned and clean. We like how polite your staff was and

Another persons hair in the shower and on the bedding….no aircon. Desperate for updating. Rusty metal door on the vanity unit in the bathroom, mould in the shower

Clean room and thank goodness there was air-conditioning in the heat we had. Small but well equipped room.

Stayed one night after watching Bruno Mars at Wembley. Very convenient central hotel, the welcome was warm and everything was explained to us, such as how the WiFi works. The shower curtain was dirty at the bottom and was fabric, gives me the ick as they tend to touch you while showering. I would expect something better quality. The bed was super comfy and a good night sleep. The room was a twin room and the bed that is near the window, has no plug sockets (not that I could find) but plenty on the other side and three on the wall at the bottom of the bed.

Small dingy room. The air conditioning needed to be reset twice by reception. Was reasonable price for Chelsea flower week however.

This hotel was in a great location for the tube, it very really tidy, the air conditioning worked great and they even let us check in early. Staff were so friendly, would definitely recommend this hotel.

Place was really good. AC was really nice during the heat wave.

Basic room and property. Good location, and clean. Air condition worked relatively well in the heatwave. But the hotel is a bit dated and could need upgrading up a bit on the worn-out furniture.

Great location. Lovely quiet street close to cafes, shops and Baker St tube station. The room was comfortable and clean. There was an iron and fridge in the room which were very helpful. I’d definitely stay again.

I had surgery nearby and the hotel were extremely helpful and kind, they arranged an early check in and helped me to my room. They were attentive, checked I could see everything I needed, and helped me connect to wifi. The room was clean, the beds very comfortable and the aircon was very effective. The hotel is quiet. It’s a perfect place for staying if you’re having medical treatment nearby.

This was a horrible hotel experience from beginning to end. The staff encouraged us pre-arrival to book directly with them, and then upon an arrival proceeded to charge us for both the booking with them as well as the Expedia booking. This hotel has very bad business practices, and the staff is incredibly rude. The property is also very dated and nothing special - it’s basic at best. There are so many other beautiful properties in the area with much kinder and less shady staff that don’t try to double and trouble charge you. Don’t stay here, go somewhere else.

This was a functional stay so did not have high requirements but the hotel was excellent in all respects especially value

The front desk staff were all curteous and personable. The room was clean and adequate reasonably comfortable.

Clean room, staff very helpful

All around everything a bit perfunctory, not a lot of heart. Basics provided as required. Good neighborhood. Staff did not have a lot of knowledge about London. Not particularly homey. Adequate,

We had just come from 5 days at an average property so this property was great when compared. Clean, well maintained, friendly staff, very good location. I had my brother and mother with me so we had a room w three beds. The room was tight but it was very clean and accessible. Bathrooms were good too. Only issue was the shower/bathtub. It was a bit of a process to get out after a shower because the tub wall was high. Add wet feet to that and you have an opportunity to do some damage. Despite this item, I would certainly use the property again as it was in a nice area.

Walkable, near the tube and shopping areas

Great location. Room was fine enough. Air con was great in the heat wave! Staff friendly.

I liked the cleanliness, the staff was very helpful and the room was comfortable.