Wonderful staff, however the photo of the room were misleading there was alot of mold around the caulking of the washroom.
Valeria
with Partner
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It does not look like the pictures
Rosa
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room 310, had strong odor of mold, mold in different part of the room;lower part of wall next to door bathroom, lamp above the bed front of door bathroom. Bathroom tile full of build up mildew, some crusted brown color dirt on the tile. Front desk Daniel showed another exactly room type another floor with same issue, his explanation for the issues was: “This is a 3 star hotel not 5”. Rudely Daniel offended and humiliate us when tried to charge water NOT consumed. Other guest also were charge for water not consumed,
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Raquel
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
O quarto estava com as paredes sujas, a maçaneta da porta do banheiro estava quebrada, o frigobar ficou sem funcionar por 3 dias, a iluminação do quarto é fraca, a porta do banheiro estava estufada e com muito mofo. O café da manhã estava muito bom, tudo muito fresquinho e saboroso, nada a reclamar. O staff é meio lento para atender todo mundo, só tinham 2 pessoas na recepção. O check out nao foi eficiente.
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Iván
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
It was ok. P
Adalberto
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Check in was a terrible experience
Alejandro
Friends and Family Family
2.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Desayuno excaso y poco apetecible.
En cuanto a la habitación, limpieza y comodidad muy por debajo de lo estándar.
Ignacio
Friends and Family with Friends
2.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Servicio de desayuno escaso, limpieza y habitación no cumplían expectativas, nos llamó la atención ya que estuvimos hace un año en Atlántico Praia y era totalmente diferente.
Kirk
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Staff was courteous and rooms were excellent
Antoine
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The maintenance of the infrastructures and rooms (they shoud be better repaired). The rooms should be more soundproofed for a better sleep.
Roland C
Business with Friends
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Wi-Fi, beds and the elevators are awful!!
Robert
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The room was clean enough and the staff was very helpful
Orison
Business
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
The staff was excellent. Super friendly and 200% helpful.
CHRISTIAN
Leisure
4.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Starting with the positive: GREAT Location & breakfast buffet starts a 6am.
Negative points: Very SLOW elevators
Rooms are very, very basic and with poor maintenance. Walls need a good paint job.
They need to buy new sheets and towels as they look overused, worn and dirty. They also need improve the lighting in the bathroom mirror and install a shelf in the shower for toiletries
Internet is bad. TV has no international channels except for CNN and very poor reception. . Hot water takes forever to arrive.small and poorly maintained rooftop pool
Poor customer service, unfriendly reception staff. They need training in hospitality and speak English & Spanish at least.
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Eric
Leisure with Friends
6.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
You stay at the Atlantico for the location (10/10) and the price (10/10). The main problem was the lifts (it broke 2 times during the 4 days we were there) plus there arent anought for this 15+ story building (only 2 small elevators). Cleanliness of the room also left a lot to be desired: the mirror in the bathroom was really dirty when we got the room, plus the bathroom had tons of hair on the floor (I don't think the floors had been cleaned before we took the room). But I. The end, we spent very little time at the hotel because beautiful Rio has a lot to offer. But be warned that the low cost of the room comes with some downsides.
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Maria Catherine Michelle
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The hotel is strategically located near a metro station. It is a few blocks away from the beach.
Breakfast breads are the only menu that varies. The rest are constatnt. It is quite challenging to use the elevator. One unit is often not working so it is always full. Good thing we were booke only at the 2nd floor so we can opt to use the stairs. Otherwise, you will lose quite a time waiting for the elevator. Swimming pool was smallet than expected. Though it has a great view. Used to checking in to hotels with complementary water. I was surprised it isn't and Idon't think there was a sign that it wasn't. Also quite a business for them to charge fee for keeping your luggage while waiting for your afternoon flight after the 12nn check out. But the overall experience was reasonable for its price.
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Laura
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The hotel is great for family.Staff very friendly our highlight goes to Danilo the porter.He was so amazing with everyone.Breakfast very good.the lift a bit slow but if you are patiently you will be fine
Aritza
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Perfect location
Becky Ann
Leisure
2.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
They won’t refund of $199.14 to Sammy Hallway Discover Credit Card that American Airplanes Eagle Representative Brenda didn’t request me for other next question of Visa beforehand as of that she asked me”Do you have your U.S passport?
My response was “ Yes Definitely “
As therefore I didn’t allow to leaving from Bradley/Hartford International Airport to due without Visa.
At 3:35 pm EST
Thank you
Rebecca Ann Gaudette
nickname: Becky
Rode on Deaf Eagle statue @ Zoo on Connecticut Ave N.W
Washington DC
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Robert
Leisure with Friends
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
I would definitely stay here again. Its clean. The staff I encountered were professional and efficient. It's not perfect but very good!