This hotel is unbelievable! 5 stars plus! The room was a mazing and quiet. The staff was amazing and so accommodating to any needs! The spa was top tier. The breakfast and dinner was the best of our trip. The very best hotel hands down!!! Absolutely amazing place!!

A wonderful, beautifully decorated hotel. Great location (both for peaceful quiet sleep & being near the main attractions & restaurants in old town). Staff could not be more helpful & friendly. Highly recommended, we will definitely be back!

Lovely, small, welcoming hotel set in the middle of Palma old town.

Our room was hot for some reason.

Excellent service, staff, welcome, amenities, location, rooms and food.

Wonderful staff

Wonderful staff, room, everything. Loved the little spa with the sauna and cold plunge pool. Loved

Wonderful experience again! Everything is perfect. Staff are incredible and so welcoming, rooms excellent and centrally located for everything.

Always a very warm welcome at this hotel, we have stayed here many times. It’s particularly lovely at Christmas, it was a shame to see the restaurant empty however, we were going to eat there on a few occasions but it was always empty and there were no serving staff present, kitchen didn’t look like it was open- it lacked atmosphere I just guess it’s low season and not busy enough to warrant opening. This is just something to bear in mind when staying out of season/ December time.

Our second stay at this beautiful hotel. Once again, superb room with excellent amenities and facilities. Staff very friendly and helpful as always.

Staff are excellent. Room was spotless and comfortable with a great view. Staff gave us a complimentary room upgrade.

Great place to stay in Palma! Some of the best hospitality I’ve received in a longtime. Staff was incredibly kind and helpful. Carried my luggage for me, parked my car, made dinner reservations. Enjoyed a complimentary glass of wine while I went through my check in. Gorgeous hotel as well with a restaurant on the Michelin guide. If you’re staying in Palma and want experience luxury, stay here!

Amazing customer service from the staff, from check-in to check-out. Hotel is located very conveniently off a quiet square, less than a 10 minute walk from just about anywhere you'd want to go in Palma. Parking garage is very conveniently located just across the square.

After a lot of research, we booked this hotel because of the good reviews. We stayed in a Superior Room and were celebrating our honeymoon. The hotel has been recently refurbished and the lounge areas are great. The staff are brilliant and we really valued all of their recommendations. However the rooms themselves are rather poorly finished and the fixtures / fittings feel cheap rather than luxurious. We were really disappointed with the rooftop pool which is tiny and the whole rooftop was pretty neglected. Overall, the hotel is well located and fine for a short break, but doesn’t provide the luxury we expected for the price and reputation.

Excellent service and a first class Restaurant. Easy walking distance to the cathedral and palace.

Location is great…can walk everywhere

Everything was perfect. The staff was very attentive, especially Hugo, who made our stay even more pleasant. The hotel is beautiful, with every detail well taken care of. Our room was spacious and comfortable, and the bathroom was large and modern. We would definitely stay here again!

Lovely upmarket hotel. Excellent staff. Thoroughly enjoyed our stay.

Staff were amazing - so helpful and went above and beyond. Received a complimentary room upgrade and it was incredible!

Clean room, very friendly stall