The is a wonderful hotel, tbe staff are pleasant and very helpful, topnotch customer service, especially Mr Nabil who made all posdible attempts to reach me as i forgot some personal effects in the hotel safe. Thank you Mr. Nabil.

Excellent room with great facilities

Beautiful property, rooms were perfect, food was delicious.

Fabulous, clean , luxurious

Great property but not a walking distance from the old city and needs a taxi to go there. Great roof top party every night. Loved Wesal (the singer) and Abdul-Al (our waiter)!! Reception staff is also great!

Beautiful gem overlooking the Medina of Fes

The breakfast was lovely, fantastic view from the bar and it was very clean and safe. Walking distance from the big shopping Center Carefour.. highly recommended, we had a lovely room 110, which we loved as it with a courtyard and we could relaxed after the busy day sightseeing.

The property had a distinct odor in the hallways. Spa services were good. Breakfast was good, dinner was mediocre. New year festivities were fun.

2nd time staying here, perfect hotel, clean, quiet, beautiful room, comfortable bed, good food especially Friday special cous cous was delicious just like homemade and Moroccan dessert was also delicious. One negative: not a good experience at the spa- the steam room didn’t work properly, which is the whole point of hammam- you need to spend time in the hot steam room before the scrub for the best results. And when I tried to tell that to the attendant- she wouldn’t even listen and denied that anything was wrong with the steam! That was really upsetting!!!

Absolutely stunning hotel. Gorgeous view of the Medina. The rooftop bar is stunning and food was good. Staff were helpful-especially Chaimae and Zouhair who organized a last minute tour for us. Thank you!

A1 property. Sophisticated

Beautiful property

Very nice staff; great food and room is comfortable.

Amazing service and staff. I definitely recommend it and come back.

Beautiful property but not well maintained. The carpet was stained badly and the bathtub glass had mold growing along the gaskets. With that being said, services were exceptional, staff were extremely friendly, and the property itself is so stunning. I would still return despite the questionable hygiene in hopes that management takes my review into consideration and makes the necessary improvements.

The hotel entrance is lovely but that’s where it ends Very unorganized, couldn’t get massage or hamam, didn’t get our breakfast for early morning departure, overpriced for 5 minute shuttle to train station and would have to ask or remind front desk over and over for same questions Pool was freezing , pool furniture was broken

Very smelly

Excellent facilities, room design and cleanliness of rooms. Staff is friendly. We were treated with tasty sweets each day which was pleasant. King size mattress is set on top of 2 double bed frames so the middle part of the bed is not very comfortable to sleep on, but very comfortable on either left or right side. Surrounding area outside of hotel premises has ongoing construction being done. The hotel bar has a DJ and sometimes live music going until around midnight each day and the bass carries into our hotel room which may be a problem if you’re a light sleeper but we were able to sleep thru it by spending our energy exploring the Medina and surrounding city.

All goof

Beautiful hotel, amazing grounds. Staff was very attentive and accommodating. We used spa and it was a great experience, although pricey. One thing to note, is that the hotel is located at n the middle of the appattkwnt constriction zone and surrounded by garbage and unkept roads. This is not reflection of the hotel of course, but mentioned for awareness. It's about 12 min drive to old part of town.