If you expecting 5 star kinda property treatment then your mistaken. The rooms are big and spacious, check in was fine, pool and fitness center was good. But they really need to improve their core hospatality skills. The staff is always poker face, the breakfast is below average, especially the bakery items are used for straight 8-10 days as you can see and feel its stale. You need to remind them to refill the stuff everytime the item is over, except for south indian items rest of food needs a complete overall. The wifi sucks, if you are planning a workation please dont because the speed is not good, it gets disconnected automatically, doesnt get connected even after trying the paid service, and the best part is the if you call the helpline, they are helpless. One more thing than that really irked me was the haggle I had to do everytime I ordered water from room service. They will negotiate the number bottles you ask everytime literally which really made me realise this is probably the 1st time I have seen something like this. One suggestion would be to replace the 500 ML bisleri bottles with 2 glass bottles in the room as they dont realise the amount of plastic waste they are generating and as a hotel, it is there duty to be more sustainable. Overall 3/5 experience!

good

The hotel was a little outdated. The staffs were wonderful! We had lunch at Cascade diner and it was very delicious.

Excellent stay. Good breakfast, courteous staff

Clean and well maintained facilities. Efficient and courteous staff.

Everything was very good and the breakfast was excellent with wide variety of food and drinks. Very courteous staff and a clean room.

Excellent Hotel and service! The rooms are spacious, and the clean. The staff is friendly, helpful, and service oriented. We were here for Diwali, and the hotel celebrated with fireworks. The restaurant on the 7th floor, Horizon, is the best in Vizag. Highly recommended!

Convenience

We had a great time in vizag, thanks to Dolphin Hotel. The staff was friendly and went out of their way to make us feel welcome.

None

Staff were helpful, rooms were clean and well maintained. food was good but has less choice than 5 star hotels. good stay overall

Room was spacious, food quality was excellent and service was good. Staff was courteous and helpful. However noisy (Drill machine sound) due to renovation work and room had mosquitoes

This hotel I stayed 3rd time no hassle.

Loud party going all night , moved room and had construction noise untill the early hours Hotels are to get a nights sleep , I got none

Excellent service. Great place to stay in Vishakapatnam.

Excellent stay and made to feel very special

Very Friendily. Helpful staff

Great hospitality!! Good staff and very well maintained hotel!! Excellent restaurant at 7th floor!

Good

Ambience, food and convenience.