This is an older hotel but the hotel staff make up for some of the less than appealing aesthetic set backs. The hotel staff are friendly, helpful, and responsive. The rooms and bathroom are quite small but otherwise clean. Whoever they hired to perform the renovations on the showers left open holes in the walls. The TVs are a little outdated so don’t expect access to streaming services; you’ll only have access to local channels in Spanish. If you are from the U.S. and visiting Buenos Aires, I would recommend this hotel.

Very attentive and knowledgeable staff. Great location.

Clean, and excellent location. Very quiet for sleeping as well.

Excellent location, large and quiet rooms, nice decor, friendly staff. Would stay again

Very well located, nice rooms and decent breakfast.

Great staff and service. This area is so cool great vibe and fantastic restaurants. Highly recommend.

great neighborhood. great staff

Variety of options in breakfast and spacious room

The neighbourhood is wonderful, with good eating choices, grocery stores, a beer bar, all within a block. Easy access to the metro stop, etc. Could not be a better location. A bit noisy due to traffic, barking dog, etc. but nothing surprising for a downtown location.

I would like to make special mention of the staff - caring and extremely helpfu. I had an early flight and they made sure I had coffee and pastries in lieu of the breakfast I was going to miss.

Hotel is very convenient to shops and restaurants in a very private area of Buenos Aires. The design is very attractive. Unfortunately, quite a bit of the property needs repair. Mini split leaking on wood floor. Horrible smoke smell in my mother's room that I made staff aware of from previous guest. They were unaffected and didn't address. Mildew all over shower. Needs a good cleaning. Shower is extremely slippery. Great for the neighborhood but expect substantial wear in comparison to images on Google.

We spotted some black mould around the aircon and on ceiling, so asked to be moved. The staff moved us quickly and we were happy with our new room.

Thanks.

Lovely hotel in the heart of Palermo

This hotel is the best

Great place!

This space was great. Easy and aesthetically pleasing. Good location to walk and experience the city. Good dining options nearby.

Given this property was recommended amongst "boutique hotels" for Buenos Aires,I think this hotel is rather basic. The rooms and features of the hotel are nicely done, but that's about it. - breakfast is nice/ decent and the staff in the restaurant are super friendly. - the receptionists act merely as door openers/ button pushers. The check in was functional, but pleasantries were kept to a minimum. The one night I had asked for help with changing a restaurant booking, I got a big sigh followed by "it won't be that easy" (which it turned out it was). I don't need a red carpet, but let's put it this way: it was easier and more pleasant NOT to interact with the reception staff than getting anything helpful out of them. The hotel was heavily reduced due to the construction site next door, which i think makes the price fair and overall a good value for money. However, any price increase would need to be aligned with the retraining of the entire reception staff (it's otherwise 3 star at it's best, despite the made to look good decor)

On arrival the lift failed and we were left in reception for nearly three quarters of an hour on a hot evening without knowing when we would gain access to our room. Receptionist alone and called lift man but left waiting with bags. Room lovely. Nicely decorated and equipped. Super coffee bag.Bathroom needed new loo seat. Fabulous breakfast with fruit salad and yoghurt as well as cooked and bakery range. Kind receptionist allowed us to leave our bags on day of departure!

Beds were comfortable. Staff was responsive. Property needs maintenance and an Upgrade.