Friendly welcome and very quick and easy check in. The hotel itself is very basic with the rooms laid out around a nice courtyard/garden. The included breakfast is some fruit OR juice and coffee, anything else is an additional purchase cooked to order (we didn’t try this as we decided to try elsewhere). The room we were in had a bathroom on the ground floor and then the sleeping area was up some very steep and narrow stairs with no railing/bannister… not for the faint hearted or infirm that’s for sure! The bed was very comfortable and the air con worked well but the WiFi was extremely unreliable. Lovely town with lots of cafes, bars and restaurants to try.

Everything perfect

Great location. Clean comfortable big rooms. Good breakfast in nice hacienda kitchen environment. Only Deon is WiFi in the room was inconsistent.

All good

Very comfortable, quiet hotel with excellent service and included breakfast was ideal. No complaints!

Atención y servicio por parte del personal fue increíble. El lugar es muy bonito

Peacefully and cozy

Great experience, nice people all around the hotel.

Excellent place, comfortable, clean, extremely friendly staff, we loved it, we definitely recommend the breakfast, the perfect location, the atmosphere of the hotel gives it that bohemian characteristic, we would definitely stay there again.

Muy bonito hotel

It was lovely and comfortable. Wonderful room, beautiful courtyard, and delicious breakfast each morning.

suite is exelent decoration,chech in and out in less than 5 minutes

Beautiful, centrally located, cozy, and quiet. The shower and bathroom were especially nice. Overall one of my favorite hotels ever

Excelente ubicación y muy acogedor. Estilo antiguo. Agradable para ir tanto en familia como con amistades.

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El hotel está muy lindo, limpio y bien ubicado. Los colchones son demasiado duros, no es posible dormir a gusto. Algunas llaves del agua abren al revés por lo que se desperdicia agua, ya que al quererla cerrar uno la abre más y en el caso del agua caliente hasta uno se quema cuando lo que se quiere es cerrarla. Uno de los días no hubo agua caliente así que no nos pudimos bañar. Le ponen tanta sal a la comida que, de plano, es incomible. El personal es muy amable.

Excellent all the way. Would certainly recommend this hotel. Will without a doubt being staying here on our next visit to Coatepec and area.

Basic Hotel Accommodations, no Restaurant service other than Breakfast. The Toilet could be upgraded....needs a bit of work, it looks old.

We decided to stay in Coatepec to go to the coffee museum. Relatively easy to find the hotel, and parking is just over the road. Lovely room, spacious and cool. Helpful staff and inclusive breakfast was good value. We stayed just the one night; wish we’d stayed longer!

Overall a great experience. The location was great walking distance to all the restaurants and the main plaza.