W***u
8.1
/10
Reviewed 2 week(s) ago
Another thing to point out was the tennis court. They said it was fully booked, but when we looked from our rooms, the court was not in use.
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Accommodation's Reply
11 Oct 2026
Dear Valued Guest,
Thank you for bringing this to our attention. We sincerely apologize for the confusion and inconvenience regarding the tennis court reservation. We understand your concern, especially when the court appeared to be unused despite being informed that it was fully booked. Your feedback is important to us, and we will coordinate with the relevant team to review our reservation procedures and communication to ensure greater clarity for our guests. We appreciate you sharing your experience with us and hope to have the opportunity to provide you with a better experience on your next visit.
Warm regards,
Management


