The hotel staff were friendly and helpful and we appreciated the fridge and microwave. The sheets did not tuck in to the bed so did not stay out through the night and we were surprised to see that there was no seating on the rooftop terrace - that seemed like an easy thing to do to make the terrace usable with its lovely view.

Bar provided a very good selection of food and drinks. Breakfast menu was consistently fresh but mediocre.

Staff agradable, educado y servicial Personal del restaurante muy bueno, amable y respetuoso Buena oferta en desayuno y comidas La limpieza no era óptima Pocas toallas

The hotel is well located in the old part of the city close to the Buquebus terminal and Plaza Independencia. Good transportation within reach. The restaurant is very good.

Excellent staff; very helpful. Safe walking around the neighborhood

The hotel is in a rundown section of the city. Have to be extra careful of surroundings. The other main issue of this hotel is the constant traffic noise and loud music from a bar all night long. The loud music and traffic did not allow to sleep all night. Rooms are good size but the windows are not noise cancelation build. Breakfast is badic acceptable. I would not go back or recommend this hotel.

The staff is so nice. The room was a nice size. The bed was very comfortable. The bathroom was a bit small, but not bad. My husband said he saw a hair on the sheets, but it was probably the maid's. Air conditioning unit made a strange whirring sound every few minutes, but not a huge deal.

El hotel está aceptable en sentido general, menos unas pocas actualidades que no me parecieron bien. Primero, el desayuno es por reservación. Bajamos todas las mañanas a desayunar sin reservación hasta que me mandaron un mensaje por WhatsApp sobre las reservaciones. Cuando le preguntamos sobre el mensaje al recepcionista que estaba a las 21.00 hrs el viernes 28/3 nos respondió con un carácter irónico. El empleador debiera a enseñares a el personal como comunicar si ya no es algo adquirido en el desarrollo.

Excellent staff and hotel . Thank you

Excellent location for exploring Montevideo’s historic center. The rooms were clean and very comfortable, and I would definitely stay here again

We were very happy during our 5 days at Smart Hotel. The location is excellent. Staff was very helpful, although their English was not great. The credenza in our room worked well for my laptop. The stationary bike in the workout room gave me a good workout, although one foot stirrup was broken and the power meter read much lower than my actual power output. The room had a dedicated AC unit. I loved the memory foam style pillows.

Great boutique hotel. Close to shopping and the Montevideo port. Very friendly staff, room was modern and inviting

Refrigerator did not have a freezer compartment for my icepacks. So took it to the reception to place it in their freezer. On the day of checkout found out that the icepacks were left in the refrigerator compartment and told me that they didn't have a freezer. No food, snacks or drinks were allowed to be taken to your room for a person with diabetes to snack on when their sugar gets low

Big rooms comfortable beds great staff some housekeeping needed

Staff

Staff very nice, room exceptionally clean wonderful views out the window! Will definitely stay again as I was only there one night.

Room was very clean and the staff were very helpful. Great to have a small fridge and kettle in the room with some tea and coffee.

Extremely easy check in. Charming personnel who gave us excellent recommendations for dinner and touring the old town.

Staff very polite Rooms clean but not spotless

Great room, clean and comfortable.