Welcoming and accommodating staff made for a pleasant stay. We visited during the World Cup and appreciated the complimentary daily water provided for each guest. The hotel is conveniently within walking distance of Zona Chapultepec, offering easy access to great nightlife and a variety of dining options. The pool area was enjoyable, while the on-site restaurant was average.

Better food on breakfast

We stayed in a suit style room with a bed, living room w/ 2 sofa beds, walk-in closet, bathroom. The room and property were clean and staff were very attentive. My only complaint is the lack of hot water in the showers. At best it would reach a lukewarm temperature and at worst it was tap cold.

The ac was not able to keep up and the pool was gross on a couple of days. Parking was great!

Clean and get ready before renting

The atmosphere was lovely. It’s not a luxury hotel by any means, but the staff was nice and the hotel is so cute. It really set the tone for my stay in Guadalajara. The only things I would say is the bathroom kind of smelled due to what seemed like sewage issues, but it didn’t ruin the stay for me. Loved the little patio we got and the pool, which was so warm. I would highly recommend this hotel to any budget traveler.

All is perfect but the restaurant use to be excelente now is just fine

Decent for the price. Staff not friendly or willing to work with you

Los baños huelen feo y la ducha heccha muy poca agua

The staff was very friendly and helpful

Good stay. Helpful staff, very quiet.

Big rooms, nice pool & pool area, walkable location to Chapultepec Ave, nice staff, complimentary water bottles, safe, quiet

Good location the room was good size clean . Pool although we didn’t use it an do the breakfast was good

We have always stayed at the Hotel Isabel for the past 5-6 years. We have two dogs, enjoyed the convenience and dog friendly atmosphere. Last time we were there we were concerned with the restaurant. This time is was HORRIBLE. It was obvious why there were no patrons. There were no beverages but soda, no wine, no coffee and no alcoholic beverages. We only had water for dinner. The food came COLD. I mean my rice, vegetables and shrimp were cold. They were not freshly prepared and tasted terrible. We noticed the one other table in the restaurant returned their pizza because it was cold. The waiter did nothing but laugh at his phone. We did not even have silverware and had to ask for it after our meals came. There are NO other restaurants in the area and we would have been required to drive a distance to find a meal. After all of these years. We will not be returning to the HOtel Isabel.

Realizamos un viaje entre amigas (5 personas) y fue una gran opción para hospedarnos ya que nos permitió quedarnos a todas en la misma habitación. El personal del hotel siempre muy amable. Las instalaciones están en buenas condiciones, es una construcción que ya tiene algunos años pero se nota el mantenimiento.

I was checking out the pet deal for next visit..i think it will be ok.

Horrible place! One word: bedbugs

The room was dirty, poor water pressure, the bathroom water smelt like sewer, there was an empty can of beer under the bed that didn’t belong to us. Room was infested with roaches. The bed and pillows very uncomfortable, the bedding had grey hair everywhere and the towels were stained. There’s a coffee machine but no coffee—not even complimentary water. Both mornings they were out of cappuccinos. Awful service, dirty rooms, sewer smelling water that made us feel dirty even after showering. Will never stay there again.

Great value! Great pricr

Great value and breakfast included. Perfect location. Charming budget hotel with heated pool. Would definately stay again.