No decent parking; only option is underground without an elevator to the lobby, problem starts there having to walk with luggage through car access ramp, not safe. Receptionist at check in was rude, she was full of attitude. Rooms are not clean, bathroom is minuscule. Toilet clogged and not fixed after 2 days complaining. Towels and bedding not replaced even after asked. Smelly towels, as well as pillows. Housekeeping, when they came, did not clean shower floor. Hotel does not give confidence that it is a clean place. Only exception to a really bad experience was the receptionist in the last day; Eduardo was helpful with a last minute issue we had. His good willing was not enough though, we’ll never stay there again.

Nice clean hotel with great friendly staff. Breakfast was good and hotel restaurant was not a bad option for lunch. Language can be a barrier but solvable with google translate. Will stay here again on my next business trip.

Excellent service

Bom hotel, boa qualidade, histórico, bom atendimento e boa comida.

AC didn't work and shower let water get all over the floor. The receiption was a little too snobby

Atendimento do restaurante e do servico de quarto pessimo e limpeza mais ou menos e o cafe da manha lotado e sem mesa num sabado as 8 hs da manha com varias mesas usadas e sem reposição dos alimentos

Bom café da manhã, mas o local é apertado e é comum os hóspedes não terem onde se sentar, mesmo compartilhando meses. A garagem simplesmente quase nunca tinha vagas disponíveis...se você chegar depois de 9 da noite, vai deixar o carro na rua.

Bacana

Excelente acomodação

Sim

ambiente limpo. ducha muito boa e café completo

O hotel é excelente, nota 1000 em tudo!

Quarto mal cuidado sem cobertor ar condicionado barulhento banheiro vazando cafe da manha terrivel

Tranquilo limpo e arejado

Sim impecável e limpo

Tudo ótimo!

Excelente! Amo esse hotel! O atendimento é excelente. Agradecimentos especiais para o Thiago, Eduardo e toda equipe!

Tudo bem

Como sempre, maravilhoso.

Tudo estava ótimo como sempre