It was an excellent stay. Staff were efficient and kind. The room was very relaxing. Short walk to Central Norte bus station, and staff accompanied me on the walk.

Everything good

Friendly

Wonderful staff and the hotel is conveniently located near the North bus terminal

Everything and everyone was awesome. I know where I am staying again. 5 stars from me

el personal muy atento, sin embargo en la cama en la saba se encontraba una bola de cabellos, y en la segunda sabana que parece q forma parte del edredón, también se encontraron cabellos, eso es super incomodo, ya que se supone que es cama limpia con sabanas limpias, tener un poco mas de cuidado en esos detalles.

The room was very clean and spacious, and the staff was very friendly. I would stay there again.

Comfortable bed, quiet at night. The towels were a little scratchy, but other than that, everything was good.

Fantastic service

ok

INSTALACIONES MUY BIEN CUIDADAS, MUY LIMPIAS, LO UNICO ES EL TIEMPO QUE TARDAN EN EL RESTAURANTE, PERO DE AHI EN FUERA, EXCELENTE SERCICIO.

This hotel gets a 10 out of 10. I've been staying here for 10 years when in Mx city. Clean, friendly staff, professional, family oriented, not overpriced. This hotel has everything without the crowds.

The room was dusty from the floor, and the bed had hairs all over, even pubic hair.... it was disgusting. I was able to use another sheet but room was not clean, specially the bed. Shower mat was all black and there was a party in the whole restaurant on Saturday 12/13 and the noise was horrible, they shouldn't do it if the noise affect the sleep in the hotel guests...... honestly very disappointed cause i saw better reviews for this hotel.

Very nice and friendly

Room was clean! Friendly staff

Would not recommend.. condescending receptionist that was so annoyed when I interrupted his social conversation with the hostess from the restaurant to ask to activate my keycard for the second night in a row.

Nice and clean

La habitacion estaba impecable

As soon as I found bedbugs, we grabbed our luggage and ran downstairs to let the front desk know. Her reply was non chalant almost like it was common practice. She then proceeded to say ok go to this room, it doesn't have any. After a sleepless night I would have to say, never again!

Very clean and very helpful staff