We booked 1 queen bed with full bathroom but when we saw the room we went down to reception and upgraded to a suite. The first room was on third floor, it was tiny, dingy, needed an upgrade for sure. Just felt dirty. The suite was okay but almost double the price. There are no amenities other than a place to sleep and shower. Just 2 of us so not worth $214. Probably won’t stay there again.

Beautiful clean room with very comfortable bed. I loved the balcony. Staff were very friendly and helpful. Highly recommended.

Stayed here while husband was in hospital, very convenient and close to University hospital. Price was great. Only problem I had was my TV wasn't working properly, told the front desk but didn't receive any help with it. It didn't really matter as I was only there to sleep. Room was clean.

A wonderful place to stay in London, Cleanliness is top notch, Staff are helpful and considerate, Have stayed here many times and would recommend it to anyone visiting London, The rates are very reasonable.

Great place to stay

This is a hidden gem. Affordable, clean, nice staff. There is a kitchen to use and a TV lounge. Rooms also have shared balconies.

If you're looking for a basic room at a great rate, this is your place. Nothing fancy but a good stop over location.

Comfortable and reasonable price.

It was what it was. An inexpensive place to stay.

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A clean, reasonably priced and comfortable place to stay. No shower in the room, but that was expected based on the description. No blackout curtains.

For what we needed close to the hospital it was perfect. Don’t judge the facility by the outside. Our room was exceptionally clean and comfortable. Thank you.

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Great place to stay if you are going to appointments at University hospital or St Joe's.

Parking was easy and lots of room. Room was very clean and lovely.

It was very friendly and helpful and clean

I had requested a room with a single bed and half bathhroom for one night, room 318. The bed mattress was so old that I sank into it. I had a very poor sleep. I am not an overweight person. I felt compelled to mention this most important matter to the receptionist so she could pass my genuine concern to the owner. I hope the mattress will be replaced with a new, firm one for future guests. The air conditioner has a humming sound which restricted a quiet room for watching tv and sleep. So I turned the air conditioner off. Otherwise the room was clean, the staff very pleasant, sufficient parking for all guests, and the cost per night stay very reasonable if you must travel with a budget in mind.

Easy parking

The room we had was 317 it was very cold and not comfortable. We left and went to another room . My dad was having major surgery the next day and we all were very cold in this room