My 4 night stay was very enjoyable. My room was spotless. Loved the kitchenette, my bed was especially comfortable & best of all I was only a 15 minute walk to the hospital.

The room was clean and the staff was excellent

Friendly staff clean rooms convenient location to University Hospital.... Will stay again if we have to return for another appointment at the hospital

Good parking and within walking distance to London University hospital

Good

The room heater is quite loud and old. It’s time to upgrade the unit heater to a newer generation unit.

since its january,the heat was perfect.

Clean, safe and quiet

Its simple clean and for the price definitely value. Room was warm and clean.

I accept the rate was low and accept that the standard of the room would be equally so. But the room was also cold during a particular spell of cold and snowy weather. At the same time the corridors were warm, so the heating was working, but not extended to my room.

Quiet location. Reasonable cost. Central northend location, close to everything. Great staff. No negative issues. I’ve stayed here 4 times prior to this visit. And, I will likely return again in the future.

Parking was terrible heat and AC unit very old antique

I came to London for a doctors appointment, my daughter found your hotel online, it was close to university Hospital, convenient!

The staff were amiable and very ready to assist.

Walkway to Richmond Street was locked and I was forced to go around the fence as I was traveling without a car I found this inconvenient and unnecessary.

Quiet!

Bed was uncomfortable, bathtub needed to be better cleaned.

All were good

If you are expecting a hotel, this isn’t it. This was a bizarre place but weirdly had everything you need for a comfortable night sleep. I read the reviews and expected something like this. The lady at reception was super lovely, that’s the only staff I saw on my one-night stay. It used to be a nunnery and feels like a nursing home with wide hallways, bumpers and gurney elevators. I had a room with a full bathroom and it was basic and clean, very hospital-like. Only basic soap provided so being all toiletries and hair dryer. Old furniture, TV the size of a computer screen, only one plug in the room under the night table. Mattress was clean and the carpet was brand new. I wouldn’t suggest using the old closet or built-in drawers. There is a communal kitchen and dining area which was great to heat up my dinner. Very quiet, eerie. I didn’t like that there’s no lock on the door at all, it just locks automatically when you close it. I think some people live there. The “front entrance” is actually around the back and the parking is actually at the front where the parking is. Just go left when you enter the driveway, follow the signs and then enter the building where there is a Welcome awning. Saves driving back around, leads to the same lobby which feels like a commercial office or medical building. Overall, it was fine for a cheap price. Just don’t expect much. 5 min drive over to the university. I’d probably stay again if I’m going to the university since it’s so close.

Nice room, felt like home. Staff were very friendly and courteous