R***y
Staycation
9.7
/10
Reviewed 3 day(s) ago
The food is standard, overall it's okay.
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favehotel Jababeka Cikarang
Explore favehotel Jababeka Cikarang
Overall Ratings & Reviews favehotel Jababeka Cikarang
Traveloka (6,944)
Other sources (17)
8.4
Very Good
From 6,944 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.1
Location
8.5
Service and Facilites
8.4
People often mention about favehotel Jababeka Cikarang
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Staff Friendliness (110)
Bedroom (96)
Ambiance (94)
Surroundings (83)
Accessibility (83)
Distance to City Center (78)
Bathroom (77)
Hotel Area (72)
Room Space (67)
Check-in/out Time (64)
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Traveler Reviews favehotel Jababeka Cikarang
Number of reviews per page
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40
Customer reviews
M***h
Leisure
9.4
/10
Reviewed 6 day(s) ago
Convenient location, close to malls, McDonald's, and culinary delights. Comfortable rooms.
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M***a
Leisure
6.2
/10
Reviewed 1 week(s) ago
The room wasn't soundproof and wasn't very comfortable. The hallway carpet wasn't well maintained.
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Accommodation's Reply
01 Jul 2026
Dear Valued Customer, Thank you for taking the time to write a review for favehotel Jababeka, Cikarang. We sincerely apologize for the unpleasant experience you had during your stay, especially the non-soundproof, uncomfortable room and the unmaintained carpets in the hallway. All reviews, whether complaints, suggestions, or feedback, will be taken seriously by management for investigation and preventative measures to avoid recurrence. These issues fall far short of favehotel's standards. We assure you that the satisfaction, comfort, and safety of all our guests are paramount to the management and staff of favehotel Jababeka, Cikarang. We hope you will visit and stay with favehotel Jababeka, Cikarang again so that we can provide you with the best service according to favehotel's standards. Sincerely, Astika Parwata - Hotel Manager
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GS
Guna S. L.
Transit
8.3
/10
Reviewed 1 week(s) ago
The sheets were a bit smelly... Breakfast was only warm eggs, everything else was cold.
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E***i
Staycation
6.5
/10
Reviewed 2 week(s) ago
The staff was very helpful. They responded immediately to my phone call to change my pillowcase. However, when I went to change the pillowcase, the pillows were extremely unsuitable. I'm sure they hadn't been washed or replaced because the color was so dirty, and it was naturally smelly. And because I saw it firsthand, the entire room was replaced, not just the pillows, but the blankets and sheets as well. The carpet in the hallway also needed replacing because it was torn. The pool was also not very clean. The location is strategic, with plenty of food options around the hotel.
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1 people find it helpful
J***i
Staycation
8.8
/10
Reviewed 2 week(s) ago
A reasonably priced, strategically located, and comfortable hotel. I've been a regular at Fave Hotels in many cities. A small suggestion regarding the toilet: please check it; it might be a little clogged because the shower drain takes a long time to drain. Thank you.
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TI
Tiara I.
8.5
/10
Reviewed 3 week(s) ago
My first time at this hotel, it was quite nice. The staff was quite friendly. The facilities were mediocre, as the room wasn't soundproof, so noise from the street and hallway was really loud, even the outdoor AC could be heard. The mattress was very comfortable and soft, but that was the only thing lacking. Hopefully, this can be improved in the future. ☺
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A***i
9.4
/10
Reviewed 3 week(s) ago
Friendly and clean. Close to work. Recommended.
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YC
Yanuar C. C.
10.0
/10
Reviewed 4 week(s) ago
Very happy to stay here, the hotel staff are very friendly.
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1 people find it helpful
MF
Mega F.
Staycation
10.0
/10
Reviewed 4 week(s) ago
Friendly staff.. Delicious milk chocolate.. Strategic location.. Affordable prices.
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1 people find it helpful
L***a
Leisure
8.3
/10
Reviewed 5 week(s) ago
Many guests... 🤭🙏 The rooms next door can be heard.
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1 people find it helpful
a***e
6.6
/10
Reviewed 5 week(s) ago
The stay didn't end up going to be cancelled, the dates were wrong, and there was no refund. Traveloka directed me to the hotel, and the hotel directed me to Traveloka. Ultimately, the booking was forfeited.
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Accommodation's Reply
12 Jun 2026
Dear Valued Customer, Thank you for taking the time to write a review for favehotel Jababeka, Cikarang. We sincerely apologize for your unpleasant experience, especially since we are unable to refund the cancellation fee. All reviews, whether complaints, criticisms, or suggestions, will be taken seriously by management for investigation and to prevent recurrence, as these incidents do not meet favehotel's standards. We are confident that the satisfaction, comfort, and safety of all our guests are paramount to the management and staff of favehotel Jababeka, Cikarang. We hope you will visit and stay with favehotel Jababeka, Cikarang again so that we can provide you with the best service according to favehotel's standards. Sincerely, Astika Parwata - Hotel Manager
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Verified Traveler
Staycation
8.5
/10
Reviewed 6 week(s) ago
Staffs friendly, mineral water dispenser too far from room. Keep the bedroom clean and the ambience nice.
1 people find it helpful
c***l
10.0
/10
Reviewed 6 week(s) ago
Great. The staff are all friendly. Everything is clean.
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N***I
Leisure
9.1
/10
Reviewed 6 week(s) ago
It's a little dated, but the room was clean and comfortable. I'd like to stay there again.
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B***n
10.0
/10
Reviewed 6 week(s) ago
Highly recommended to stay here
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A
Andrisierra
10.0
/10
Reviewed 7 week(s) ago
The staff is friendly... The rooms are comfortable, and the water isn't too small. The breakfast menu is quite comprehensive. It's also close to snacks and food. The location is very strategic.
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A
Andrisierra
10.0
/10
Reviewed 7 week(s) ago
I stay here often. The rooms are clean and comfortable, and the hot water is great. It's just a shame they don't provide coffee. The location is strategic, close to the culinary scene.
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E***n
10.0
/10
Reviewed 7 week(s) ago
If you go to Cikarang, you will definitely stay here.
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AN
Ang N.
Transit
8.8
/10
Reviewed 7 week(s) ago
Okay, it's really cool, basically.
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