9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Hotel Castropol

Number of reviews per page
20
40
Top reviews
Georgena S
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This place is adequate at best. Don’t let the internet fool you. It’s kind of a dump.
Rafael
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy buen hotel, gracias por todo!
Chris
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was not clean and dity
Kiet
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The pictures were misleading. The sheets on the bed were worn. The shower was dirty. I didn't think to specifically look for A/C in the listing for my room thinking every room in Mexico should offer A/C right? No. The ceiling fan makes a tapping sound that will keep you up all night if you choose to use it. They also offered a free standing vertical fan, but there there no electrical outlets conveniently located to connect the fan. I had to place the fan on top of a chair to position it to connect to an electrical outlet.
Read More
Ivan
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Muy buena atencion del personal , muy limpio y muy serca del zocalo
Jose Pablo
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Reguoar
Gabriela
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Está bien céntrico y cerca de todo, el restaurante muy bueno, el servicio muy bueno excepto por uno que estaba en el mostrado, Salvador muy rude no cordial, y me cobró 400 más por noche por agregar un acompañante cuando la tarifa dice 200 más. De ahí en fuera estaba bien el hotel, tenía buen precio gracias a expedía y creo eso no le pareció a este empleado, de ahí en fuera todo muy bien. En noviembre del año pasado lo use y este año otra ves .
Read More
Silvia
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lo centrico
Stephanie
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Buen lugar y la ubicación perfecta
Rhonda
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This is the third time we have stayed here. We always find it so convienient to historic downtown. The restaurant is always lovely. Beds comfortable.
Janet
icon-with Friends
with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were very friendly and the room was spotlessly clean. Great location, walking distance to areas of interest.
Jagmohan
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room was comfortable and clean. Staff were very helpful. Great location wirh easy access to restaurants and entertainment
Mayra
icon-
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Everything was clean I just wish they could have ac unita
Daniel
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I had a really good stay. The location is ideal for exploring the centro
FELIPE
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I liked restaurant breakfast, excellent customer service there. Rooms are fine.
Luis Mario
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nos recibieron las maletas antes de la hora del check in para no tener que esperar, excelente servicio y cerca de una estación de metro
SAMANTHA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

La ubicación es muy buena para visitar el zócalo y el centro.
Navaratnam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We were always on a tour, hence did not explore the area
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

There are a lot of stores nearby, also a different restaurants from Mexican to Chinese food, tacos , tortas, tanamles, pretty near to the Zócalo, metropolitan Cathedral, a lot of museums, it's in the heart of Mexico City
Diego Antonio
icon-Family
Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Todo bien con el staff y el cuarto, notamos que necesita falta de mantenimiento en las instalaciones, por lo demás sin problema, el restaurante riquísima la comida
Number of reviews per page
20
40