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Amaris Hotel Gorontalo

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Overall Ratings & Reviews Amaris Hotel Gorontalo

Traveloka (2,164)

Other sources (17)

8.4

Very Good

From 2,164 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

8.1

Location

8.7

Service and Facilites

8.4

People often mention about Amaris Hotel Gorontalo

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Staff Friendliness (31)

Distance to City Center (29)

Bedroom (25)

Ambiance (24)

Bathroom (24)

Accessibility (23)

Hotel Area (23)

Room Space (22)

Surroundings (21)

Check-in/out Time (18)

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Traveler Reviews Amaris Hotel Gorontalo

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Customer reviews

Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

It was a pleasant and very interesting stay at the hotel. Thank you, Amaris Hotel.

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R***a

8.8

/10

Reviewed 2 week(s) ago

The staff is friendly, access to the mall is very close, the room is quite comfortable, I don't know about the food because I never went down for breakfast😄

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1 people find it helpful

Accommodation's Reply

12 Apr 2026

Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager

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W***a

8.5

/10

Reviewed 3 week(s) ago

I thought this hotel's double queen-size room would have a large bed, but it turned out to be a standard room. It turns out I booked the wrong room.

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Accommodation's Reply

12 Apr 2026

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M***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is friendly and responsive👍

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Accommodation's Reply

12 Apr 2026

Dear Valued Guest, Amaris Gorontalo Hotel would like to express our gratitude for taking the time to write such a wonderful review about your stay with us. We are deeply appreciative of your compliments on our friendly and prompt service. Thank you again, and we sincerely hope to welcome you back to Amaris Gorontalo Hotel for your next vacation. Sincerely, The Hotel Manager

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Q***n

Staycation

9.4

/10

Reviewed 4 week(s) ago

Got a room on the 7th floor, according to my wishes, tranquility.

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Accommodation's Reply

12 Apr 2026

Dear Valued Guest, Amaris Gorontalo Hotel would like to express our gratitude for taking the time to write such a positive review about your stay with us. We appreciate your kind words and your loyalty to our hotel. Thank you again, and we sincerely hope to welcome you back to Amaris Gorontalo Hotel on your next visit. Sincerely, The Hotel Manager

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arif s.

7.6

/10

Reviewed 7 week(s) ago

My client stayed overnight. The water suddenly stopped flowing, and then there was a sudden water repair, without prior confirmation.

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Accommodation's Reply

12 Mar 2026

Dear Mr. Arif S., Sincerely, Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide positive feedback about Amaris Gorontalo Hotel. Regarding your comments about the delayed water supply and the water repairs without prior notice, we sincerely apologize for the inconvenience caused. The management will certainly follow up on this matter. We also apologize if there were any further shortcomings in our service. We will do our best to provide the best service and hope to welcome you again in the future. Sincerely, Hotel Manager

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Verified Traveler

8.5

/10

Reviewed 8 week(s) ago

If you go to Gorontalo, definitely go to Amaris, stay overnight if you go to TPD

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Accommodation's Reply

12 Mar 2026

Dear Valued Guest, Amaris Hotel Gorontalo extends its warmest greetings. We sincerely thank you for taking the time to share your positive feedback regarding your stay at our hotel. We deeply appreciate your compliments, trust, and loyalty. Thank you again, and we sincerely hope to welcome you back to Amaris Hotel Gorontalo on your next trip. Sincerely, The Hotel Manager

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S***i

8.5

/10

Reviewed 9 week(s) ago

Regular hotel, always happy with the service

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Accommodation's Reply

12 Mar 2026

Dear Valued Guest, Amaris Gorontalo Hotel would like to express our gratitude for taking the time to write such a wonderful review about your stay with us. We are deeply appreciative of your compliments on our hotel services. Thank you again, and we sincerely hope to welcome you back to Amaris Gorontalo Hotel for your next vacation. Sincerely, The Hotel Manager

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Mikael I.

Leisure

10.0

/10

Reviewed 9 week(s) ago

The hotel is clean and nice, it is also close to the mall.

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Accommodation's Reply

12 Mar 2026

Dear Mr. Michael, Greetings from Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager

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a***d

Business

8.5

/10

Reviewed 9 week(s) ago

The staff was friendly and helpful

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Accommodation's Reply

12 Mar 2026

Dear Valued Guest, Amaris Gorontalo Hotel would like to express our sincere gratitude for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager

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N***o

Business

8.7

/10

Reviewed 10 week(s) ago

Overall good, just slow Wi-Fi.

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Accommodation's Reply

20 Feb 2026

Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you for your positive review of Amaris Gorontalo Hotel. Regarding your comment about the internet connection, we apologize for any inconvenience caused. This matter will be forwarded to our management. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager

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Intan M. D.

Leisure

8.5

/10

Reviewed 11 week(s) ago

The food is delicious, the place is nice.

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Accommodation's Reply

20 Feb 2026

Dear Mr. Intan M.D., This is a brief message from Amaris Gorontalo Hotel. Thank you for your positive review of Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager

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T***g

Business

10.0

/10

Reviewed 11 week(s) ago

Always stay here on every business trip. Good recommendation

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Accommodation's Reply

20 Feb 2026

Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you for your positive review of Amaris Gorontalo Hotel. We strive to continue providing the best service and sincerely hope to welcome you back again in the future. Sincerely, The Hotel Manager

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T***g

Business

10.0

/10

Reviewed 11 week(s) ago

The hotel staff is very friendly and responsive. The room is clean.

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Accommodation's Reply

20 Feb 2026

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Verified Traveler

10.0

/10

Reviewed 13 week(s) ago

Clean, excellent service and the food is also delicious, the sea view is very beautiful

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Accommodation's Reply

12 Mar 2026

Dear Valued Guest, Amaris Gorontalo Hotel would like to express our gratitude for your positive review. We strive to provide the best service and hope to welcome you back in the future. Sincerely, Hotel Manager

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Riswanto A. T.

Staycation

8.5

/10

Reviewed 14 week(s) ago

The food is delicious, the staff is friendly

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Accommodation's Reply

19 Jan 2026

Dear Mr. Riswanto A.T., Sincerely yours, from Amaris Gorontalo Hotel. Thank you for your positive review of Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager

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Riswanto A. T.

Staycation

8.5

/10

Reviewed 14 week(s) ago

friendly staff, hotel near mall, strategic location

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1 people find it helpful

Accommodation's Reply

20 Feb 2026

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rini

8.5

/10

Reviewed 15 week(s) ago

The hotel staff is friendly, overall the hotel room is clean.

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Accommodation's Reply

19 Jan 2026

Dear Ms. Rini, This is a brief message from Amaris Gorontalo Hotel. Thank you for your positive review of Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager

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Mohamad N. T.

10.0

/10

Reviewed 18 week(s) ago

The room is clean... The CS is good... Maximum service

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Accommodation's Reply

19 Jan 2026

Dear Mr. Mohammed N. TT, This is a brief message from Amaris Gorontalo Hotel. Thank you for your positive review of Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager

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Tjong M. L.

Business

10.0

/10

Reviewed 20 week(s) ago

Highly recommended to stay at Amaris Hotel.

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Accommodation's Reply

19 Jan 2026

Dear Mr. Tjong m l, This is a brief message from Amaris Gorontalo Hotel. Thank you for your positive review of Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager

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