The hotel bar is quite a nice place to be and I love the character of the property and the interior decor.

Check-in was straight forward, friendly helpful young man at reception. Room was clean comfortable and well maintained. Lovely big bed and beautiful bathroom with rainfall shower.

The staff were lovely and helpful, check in was easy, Valet parking was great Good breakfast

Breakfast choice lovely, drinks perfect, steaks amazing, strange decor in hallways but bedroom good size, good spot for shopping.

Great hotel. Awesome room, amazing shower. The rooftop bar is fantastic, especially when the sun is shining! Great team running this place, we had a lovely time.

Rooms are fantastic, used valet parking and was very easy.

Lovely hotel.

Comfy bed. Nice breakfast.

The staff we met were friendly, helpful and polite. The room was lovely, very clean and spacious. It was quite warm despite turning the air conditioning down as far as possible. We went to celebrate my husband's 40th birthday. Which I made the hotel aware of in the booking and via email and when checking in they weren't aware of and asked the reason for our stay. When we have stayed in other hotels they have acknowledged it and even added little touches in the room which have been gratefully received. This level of service wasn't experienced on our stay which was a shame. That being said we did have a nice stay and enjoyed our time in Manchester.

What you would expect of 5 star hotel

Lovely room, great stay

Excellent hotel, very attentive staff. Thank you

Friendly staff, lovely spotless room

Very kind and attentive staff. Beautiful hotel and lots of amenities. We stayed in the inner sanctum suite and although room was wonderful, it was very warm despite the use of the aircon.

The room was spotless and the staff were extremely helpful and friendly

Amazing service. Excellent atmosphere and great breakfast.

Poor staff and awful wait times. Really gone downhill

I have stayed before.. however service was poor and wait times were terrible. No longer 5 star

Breakfast was freshly cooked and good quality. Room was luxurious and comfortable. All staff friendly and helpful.

Service was superb , particularly the Door staff on the ground floor and the Night time reception staff.. room was lovely and the Festive decor beautiful and elegant. Will defo look to stay there again.