The staff was very helpful. Great location, near everything. Around the corner from the Victoria Harbour House Restaurant, highly recommend, great food and service.

Clean well appointed rooms, convenient secure underground parking. Beautiful location and friendly knowledgeable staff.

Great room with a beautiful view. Staff were wonderful

Everything was good except less products in washrooms for 4 guests. Less hygiene stuff. Otherwise bedding cleanliness was good.

Room was good size. Good shower head. Close to everything

Yes

Rude people

Breakfast was a problem - probably due to circumstances with the breakfast room.

Rude

Clean room with kitchenette and wonderful staff

excellent staff. Spacious room

The room was nice with a small kitchen, patios and roomy. Thankful for the luggage dolly. Unfortunately, we didn't have time to use the amenities or have breakfast. Good location. I was disappointed in the $26 dollar parking fee. It should be complimentary with the stay.

The kitchen nook was helpful and the sunsets were beautiful. They were doing some renovations which made the breakfast sub par, but the staff did the best they could with the situation.

The room and everything in it was fantastic! I will stay there again when I can visit Victoria

It was good for my small family.

Staff is Great. Room is very tired and run down. Staff is cleaning the best possible under the conditions of the room

Was an older hotel but reasonably updated. Staff were friendly, and a great location by the harbour. Breakfast was pretty much standard “hotel” breakfast. Perfectly fine hotel.

Very good

The breakfast room was shut down so that was a little disappointing even though they still served it. The person working at the breakfast could have been a little friendlier. They need to be updating the bathrooms. Our plugin outlet was loose and the Kleenex was very poor quality. For the most part we really liked our stay at the hotel 🙂

The room was clean apart from the massive spider webs in the corner of the room and behind the dresser I was placed on the main floor in the room right next to the main entrance and there were voices of men standing outside and smoking which was loud since it was right outside. As a female travelling alone it made me feel anxious.